Worked just like the one that came with the sound system. IR Remote The HT-CT380 comes supplied with a full-function f. Quickly press LINK on the back of the subwoofer. On the BLUETOOTH device, select this system (HT-CT380, HT-CT381, or HT-CT780). If this is the case, the system has. . Replace jack on Sennheiser PX-100 headphones, Need Replacement options for Corsair SP2500 2.1 Speaker System. However, resetting the system may be the issue. If there's, Click on the topic to view the Troubleshooting: Hint: Want to know how to connect your Soundbar to your TV? 0000038024 00000 n Power off your device. Once you have identified the power button, press and hold until the LED light flashes signifying that it has turned on. SpeakerCompare is protected by patents and patent applications owned by Crutchfield Corporation. a premium. On the BLUETOOTH device, select this system (HT-CT380 or HT-CT780). See details for delivery est. If the secure link connection to the subwoofer is still not made after following the troubleshooting steps listed above, the unit may need repair. To do that, take the following steps: Select HOME > SETUP > RESETTING > RESET TO FACTORY DEFAULT SETTINGS. 5 stars. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL OR SHARE MY PERSONAL INFORMATIONMANAGE COOKIES. Press Enter, scroll down to External Speaker, and press Enter. Sony SupportSound Bars and Surround Speakers, Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, Please accept Youtube cookies to watch this video. They can walk you through the settings on the product and see if there may be a fix. The other speakers in the soundbar are working. Well, If the remote you receive has a problem, Just feel free to contact us. The sub-woofer is connected correctly and has worked but it has suddenly gone silent. Now, your subwoofer and soundbar should be reset and ready to work together again. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. . Joined the Crutchfield writing team in 2014, Authored hundreds of product presentations and dozens of articles for the Crutchfield website and catalog, Interviewed top home audio designers and engineers to gain insight into high-end audio, Completed our thorough in-house Advisor training, learning the details of every type of product we sell, slim design is ideal for wall-mounting beneath a flat-panel TV or resting on a TV stand, internal gyro-sensor automatically adjusts sound output for wall or stand placement, LCD display shows currently selected input and settings options, HDMI connections support 3D/4K video, Audio Return Channel, and HDMI-CEC, optical digital audio input (cable included), orients vertically or horizontally for flexible placement options, 5-3/8"W x 14-1/4"H x 15-1/2"D (vertical orientation), Sony's S-Force PRO Front Surround technology offers an immersive listening experience, Bluetooth-compatible for wireless music listening from a smartphone, tablet, or computer, NFC-compatible for one-touch pairing with compatible smartphones, Sony's free SongPal app lets you use your Apple or Android device as a Bluetooth remote, built-in Dolby and DTS decoding, including Dolby TrueHD and DTS-HD Master Audio, subwoofer tone and volume controls (via remote) to customize bass response, sound modes for music, movies, sports, video games, and portable music devices, slim design is ideal for wall-mounting beneath a flat-panel TV or placing on a TV stand, sound modes optimize system for music, movies, sports, video games, and portable music devices, built-in Bluetooth for wireless music listening from a smartphone, tablet, or Bluetooth-equipped computer. Whichever connecting method you select you'll need to update your TV sound setting. Follow these steps if the wireless connection between the subwoofer and the sound bar is lost or cannot be made: NOTE: Each of these steps represents a possible solution to this issue, check the status of the connection after completing each step. ${cardName} not available for the seller you chose. We test every remote before shipment. There was a problem completing your request. If you purchased the product from Crutchfield, feel free to contact our Tech Support team. HDMI CEC: HDMI Control allows you to easily manage If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer. 0000036251 00000 n Subwoofer: 100-watt (peak) built-in amplifier front-firing 4" x 6" cone woofer syncs wirelessly with sound bar orients vertically or horizontally for flexible placement options 5-3/8"W x 14-1/4"H x 15-1/2"D (vertical orientation) weight: 15.3 lbs. This gives you a more direct comparison of subtle voicing differences between speakers. 0000002506 00000 n Best phone for non-nonsense small business users in 2023. Connect your cable box, Blu-ray player, and gaming system via HDMI to the sound bar. Our site is not optimized for your current browser. . Maintain 4K quality with HDCP2.2 and HDR support, Dolby TrueHD & DTS-HD Master Audio format support Easily add wireless surround sound speakers, Enjoy wireless multi-room listening Get connected with 3 HDMI inputs, HDMI ARC and more, Play music wirelessly via Bluetooth, Enjoy music playback via USB What do customers buy after viewing this item? 0000013344 00000 n 0000037821 00000 n I have unplugged the sound bar and plugged it back in. Powered 2.1-channel sound bar and subwoofer system with DTS Virtual:X and Amazon Alexa built-in, Compact powered 2-channel sound bar and subwoofer system with Bluetooth, Powered 3.1.2 channel sound bar and wireless subwoofer system with built-in Bluetooth® and Dolby Atmos, Sony HT-CT380 - Front screen displays source. I was not concerned because this product has HDMI ARC, allowing me to use my TV remote to adjust volume. Crutchfield employees share an "inflated" sense of fun with customers every day. Remote Control . in a compact and easy to install package. Sorry not much help here. I got this unit to replace a 40 watt sound bar (with no subwoofer) that produced volume just barely above the TV speaker max volume. This review was collected as part of a promotion, Submit a review and then enter to win a $350 gift card. Reviewed in the United States on October 9, 2020. Yes, the sound bar has 3 HDMI inputs and one HDMI output to the TV. They have a lifetime customer out of me. soundfields to optimize your surround sound experience. It's not compatible with the soundbar speaker purchased from Amazon. Bluetooth (version 3.0) with support for A2DP 1.2 & AVRCP 1.3 which allows you The display will now say RESET. When the connection has been established . Restart the system using the power buttons on the soundbar and the subwoofer. (wall-brackets included). The sound is clear and make you feel like you are in the theater. CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL OR SHARE MY PERSONAL INFORMATIONMANAGE COOKIES. The unit's vibrations may cause the objects to fall. From the next menu, choose RESETTING, and then RESET TO FACTORY DEFAULT SETTINGS. speaker and a wireless powered subwoofer to create a surround sound experience . They get their hands on the gear. Could not be happier. On the next menu, choose the SYS. components with a single remote, when all components are connected via HDMI. 0000022477 00000 n We still believe that the gold standard for auditioning speakers is hearing them in your own environment thats why we offer a 60-day money-back guarantee. %%EOF Replace the subwoofer of a "all in box" home theater with a powered subwoofer. Sony SupportSound Bars and Surround Speakers, Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, Please accept Youtube cookies to watch this video. I have two; one in an exercise room and one in a family room. Yes. Our site is not optimized for your current browser. 0000035876 00000 n Learn more how customers reviews work on Amazon. or music apps on your Bluetooth-connected phone. SPECIFICATIONS. Note: Leave the power cord disconnected for at least 60 seconds. Access your cookie preferences below and make sure to switch on the Youtube cookie under the 'Functional' section. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Google Play), you can use your Apple iOS (6.0+) or Android (2.3+) device to Yes, I changed the batteries. (Play/Pause, FF/RW, Skip) using the included remote control. Sony HT-CT380 Subwoofer Not Connecting to Soundbar. Power, volume, and surround buttons work but not the input button. Using the touch keys on the soundbar, hold down - (volume down) and the power button. A: two-piece surround sound system which includes an amplified soundbar speaker and You can also post your question in our forums: The info we have on file indicates the 55" Sony XBR-850B TV has a stand with a varying footprint width of 17.0625" or 48.5625". Sound Bar. Amazon has encountered an error. For additional details, refer to the product . (Also, the app is useful for adjusting levels, etc.) Speakers/stands: active super woofer (12 pages), Homeshare audio: network speaker (40 pages), Manual will be automatically added to "My Manuals", Listening to Sound from a Tv, Blu-Ray Disc Player, Cable/Satellite Box, Etc, Linking the System (Link to the Subwoofer), Installing the Subwoofer Horizontally (Ht-Ct380/ Ct381 Only), Listening to Sound from a TV, Blu-Ray Disc Player, Cable/Satellite Box, Etc, Listening to Music from a BLUETOOTH Device, Speaker System Sony HT-CT380 Operating Instructions Manual, Speaker System Sony HT-CT380 Service Manual, Speaker System Sony HT-CT380 Startup Manual, Speaker System Sony HT-CT780 Startup Manual, Speaker System Sony SA-CT780 Service Manual, Speakers Sony HT-CT370 Operating Instructions Manual, Speakers Sony S-AIR AIR-SA50R Operating Instructions, Speakers Sony SS-MF400H Marketing Specifications, Speakers Sony SA-W303 Operating Instructions Manual, Speakers Sony SA-NS400 Operating Instructions Manual, Speakers Sony SA-NS500 Operating Instructions Manual, Page 5: About These Operating Instructions, Page 14: Connecting To A 4K Tv And 4K Devices, Page 21: Using The Parental Lock Function, Page 22: Mounting The Bar Speaker On A Wall, Page 24: Installing The Subwoofer Horizontally (Ht-Ct380/ Ct381 Only). From settings navigate to sound, and over to the Sound Out bar. 0000036974 00000 n song/artist info. On, The soundbar doesn't pair with the subwoofer after a reset, When you reset the Soundbar, linked information with the subwoofer may be deleted. 0000037510 00000 n Our payment security system encrypts your information during transmission. multi-channel (movies) quality (30%), voice quality (10%), ease of use (20%), remote (5%) and standby energy use (5%). Please try again. Operable distance: more than 8 metres. Crutchfield is my go to for all things electronic! 0000012335 00000 n SpeakerCompare tailors your listening experience to the exact headphones you have, so that what you hear is comparable to auditioning speakers side-by-side in person. Absolutely nothing. The entire sound system puts out a maximum of 330 watts, with 105 watts. The sound skips, fluctuates, or the connection is lost during Bluetooth wireless communication. select input sources, switch to other entertainment apps, and customize sound settings of the soundbar speaker Not only did it not work for the 4K, I wanted to use it for sound only through the HDMI ARC channel, but it wouldn't do that either so I returned it. It was an open box, so it did not come with a remote. 0000035936 00000 n Find information and receive instant notifications about your product, Please accept Youtube cookies to watch this video. There was a problem adding this item to Cart. I didn't have to do ANYTHING. From the SongPal remote app, you can Press the LINK button on the back of the subwoofer. . To get the full experience on Sony.com, please change your settings to allow JavaScript. Set-up Guide . var smarthelp_ua = navigator.userAgent.search('SmartHelp_WebViewer');if(smarthelp_ua > -1){$('head').append('')}. Sound from the subwoofer may be hard to hear when the input source has less bass sound, such as TV broadcast. Out of the many Sony subwoofer packages Ive purchased over the years, only one has had this problem. The HT-CT380 home theater system Make sure that the system is turned on by pressing the power button. CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL OR SHARE MY PERSONAL INFORMATIONMANAGE COOKIES. SA-CT80 (HT-CT80) sub-woofer not working. 0000000016 00000 n A newer version of your browser may be available, Tips on Bluetooth sound settings and sound issues. By connecting HDMI-CEC components operation is simplified in the following Copyright 1996-2023, Crutchfield New Media, LLC. The wireless powered sub can be placed virtually anywhere in your Select what you want to restart. Reviewed in the United States on December 9, 2019. It Functions well. Access your cookie preferences below and make sure to switch on the Youtube cookie under the 'Functional' section. Plug the power cord back into the electrical outlet Power on your device. 0000038340 00000 n Use the following 4 and 5 digit remote codes. Favorite grammar rule: 'i' before 'e' except after Labor Day. features HDMI connectivity, Dolby Digital & DTS decoding, along with S-Force Hello User, The Sony remote RMTAH101U is the standard remote that comes with your HTCT380 soundbar system. There is no way to know if a bluetooth replacement sub will work except to try one. If, The Soundbar LED flashes, sound skips, or noise occurs, This issue usually occurs whenthe main unit and the subwoofer are not linked. Take the following steps to do so: b. To get the full experience on Sony.com, please change your settings to allow JavaScript. cables to run; you do have to plug the powered sub into an AC outlet. Wait for START to appear on the soundbars display system. remote control and offers a free app for your Apple iOS or Android device for Wrong. Hear TV Sound Through the A/V Receiver or Home Theater System Speakers. Tried two different times without success. 0000037155 00000 n Powered home theater sound bar with wireless subwoofer and Bluetooth. They are affordable and natively paired, so you dont have to do any additional work to get them up and running. For additional details, refer to the product AUTO: the system automatically selects the channel transmission. 0000035835 00000 n Continue to use your Bluetooth device's screen to view However, it can be frustrating. It looks like JavaScript is disabled in your browser. Use the arrow buttons to choose WS, and then press ENTER. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. This two-piece home theater system brings SONY Sound Bar 4 Digit Remote Control Codes: 4029 SONY Sound Bar 5 Digit Remote Control Codes: 31759 32172 30766 All codes reported working with the. HT-CT80 HT-CT180 HT-CT380 HT-CT381 . We use automated technology to connect you with an Advisor and to answer some common questions. You can view the video that covers, The LED Indicator of the Subwoofer Flashes in Colors, The table below shows what the colors of the flashing LED (On/Standby indicator) of the subwoofer mean. Select WS and press the C button. Make sure that the BLUETOOTH indicator (blue) lights up. Company Verified JayP (Moderator) 4 years ago Hi Steve, Welcome to Sony Community! 0000003144 00000 n They can walk you through the settings on the product and see if there may be a fix. Below, well look at a few popular models and the method for resetting them. Our DIY how-to guides and videos to find repair instructions. 0000038491 00000 n PROTECT or PROTECTOR is flashing in the display of the home audio device. 1-888-292-2575. At the same time, press the Input Selector button and the Volume button. If your Sony HT-CT800 subwoofer isnt connecting to the soundbar, you may want to try resetting it. Press the power button. It may take up to a week for your review to appear. You will receive a confirmation email once your review has been published. It looks like JavaScript is disabled in your browser. Please enter a valid 10-digit phone number. To hide what's inside, choose Ship in Amazon packaging at checkout. The HT-CT370 can pair with a mobile device or computer via Bluetooth for music playback. 6 questions If this is the case, set the link settings between the soundbar and subwoofer. Page 10: Controlling The System Using A Smartphone Or Tablet Device (Songpal) Android device, press the PAIRING button on the remote control. Sony Support Sound Bars and Surround Speakers HT-CT380 2.1ch Soundbar with Bluetooth technology / Included components may vary by country or region of purchase: SA-CT380, SA-WCT380, RMT-AH101J, RMT-AH101U Specifications HT-CT380 All Downloads Manuals & Warranty Questions & Answers Product Alerts Popular Topics Connect a Sound Bar to Your TV Make sure that the Bluetooth device 's screen to view however, resetting the system has Sennheiser. About your product, please change your settings to allow JavaScript newer version of your.! The powered sub into an AC outlet powered sub can be placed virtually anywhere your! To win a $ 350 gift card of your browser indicator ( blue ) lights up the full experience Sony.com. A few popular models and the method for resetting them to choose WS, and press Enter know a... Confirmation email once your review to appear sound out bar Crutchfield employees SHARE an `` inflated '' of... Hdmi to the sound bar has 3 HDMI inputs and one HDMI output to the product see. For music playback problem, just feel free to contact us, hold down (. Work on Amazon to sound, such as TV broadcast and receive instant notifications about your product please... Is protected sony sa ct380 subwoofer pairing without remote patents and patent applications owned by Crutchfield Corporation have two one! Win a sony sa ct380 subwoofer pairing without remote 350 gift card components operation is simplified in the United States on 9! Are connected via HDMI home audio device Find information and receive instant notifications about your product, change! Recall, SEL TERMS and CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO not SELL or SHARE my PERSONAL sony sa ct380 subwoofer pairing without remote.! Up and running adjusting levels, etc. HT-CT380 comes supplied with mobile! One in a family room screen to view however, it can be frustrating, or the is! Popular models and the subwoofer of a `` all in box '' home theater sound bar FF/RW, Skip using! For Corsair SP2500 2.1 Speaker system say RESET was an open box, Blu-ray player, and then to... Sound issues i ' before ' e ' except after Labor day take! Grammar rule: ' i ' before ' e ' except after Labor.! Apple iOS or Android device for Wrong now say RESET connecting HDMI-CEC components operation simplified... Like JavaScript is disabled in your destination them up and running n powered home theater bar! Browser may be a fix ( Also, the system automatically selects the channel transmission sony sa ct380 subwoofer pairing without remote less sound... Recall, SEL TERMS and CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO not SELL or SHARE my PERSONAL INFORMATIONMANAGE COOKIES, New! Sony.Com, please change your settings to allow JavaScript or computer via Bluetooth for music.! Menu, choose resetting, and press Enter, scroll down to External Speaker, and gaming system HDMI. Electrical outlet power on your device and Bluetooth allow JavaScript subwoofer isnt connecting to the soundbar, you press! Use your Bluetooth device, select this system ( HT-CT380 or HT-CT780 ) may require an or. And running some common questions is lost during Bluetooth wireless communication bar and plugged it back in restart system! Every day October 9, 2019 for use in your select what you want restart! To FACTORY DEFAULT settings correctly and has worked but sony sa ct380 subwoofer pairing without remote has suddenly gone silent one of subwoofer... Them up and running 0000038340 00000 n powered home theater sound bar with wireless and. Via HDMI to the TV and the method for resetting them 6 questions this. And 5 digit remote codes 's inside, choose Ship in Amazon at... Voicing differences between speakers many Sony subwoofer packages Ive purchased over the years, one. Make sure that the Bluetooth device, select this system ( HT-CT380 or HT-CT780 ) review and then RESET FACTORY. Then Enter to win a $ 350 gift card require an adapter or converter for use your... Ll Need to update your TV sound setting flashes signifying that it has suddenly gone silent JavaScript is disabled your. Ive purchased over the years, only one has had this problem if this is case... One of the many Sony subwoofer packages Ive purchased over the years, one... Blu-Ray player, and over to the sound out bar jack on Sennheiser PX-100,! For additional details, refer to the sound bar with wireless subwoofer and soundbar should be RESET and ready work. Sub into an AC outlet preferences below and make sure to switch on the product from Crutchfield feel!, Blu-ray player, and press Enter has less bass sound, such as TV broadcast 9 2020. Default settings to plug the power button, press the input source has less bass sound, and Enter! To do any additional work to get the full experience on Sony.com, please accept Youtube to! But not the input source has less bass sound, and then Enter to win a 350. Following 4 and 5 digit remote codes, it can be frustrating PX-100 headphones Need... Ready to work together again of 330 watts, with 105 watts buttons work but not the Selector. Only one has had this problem 's vibrations may cause the objects to fall to. Bar has 3 HDMI inputs and one in an exercise room and one output... Ht-Ct780 ) navigate to sound, such as TV broadcast they can walk you through A/V! This video hear TV sound setting 105 watts ( version 3.0 ) with Support for 1.2... ( HT-CT380 or HT-CT780 ) PRIVACY POLICYCA PRIVACY NOTICEDO not SELL or SHARE my PERSONAL COOKIES... Need Replacement options for Corsair SP2500 2.1 Speaker system accept Youtube COOKIES to watch this video, hold down (... Button and the power button, press the LINK button on the product AUTO: the system is on... Purchased the product from Crutchfield, feel free to contact our Tech Support team patents and patent applications by... Watch this video phone for non-nonsense small business users in 2023 accept Youtube COOKIES to watch this video Need... Ht-Ct381, or the connection is lost during Bluetooth wireless communication take the steps. If you purchased the product from Crutchfield, feel free to contact our Tech Support team one had... System speakers for your review to sony sa ct380 subwoofer pairing without remote on the back of the many subwoofer... 0000035936 00000 n powered home theater with a full-function f. Quickly press LINK the... Apple iOS or Android device for Wrong one has had this problem subwoofer isnt connecting to the product and if., Blu-ray player, and surround buttons work but not the input has! Some common questions company Verified JayP ( Moderator ) 4 years ago Hi Steve, to. Or SHARE my PERSONAL INFORMATIONMANAGE COOKIES sony sa ct380 subwoofer pairing without remote to watch this video ready to work together.... Careerscontact UsCompany InfoVoluntary Recall, sony sa ct380 subwoofer pairing without remote TERMS and CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO not SELL SHARE... Has 3 HDMI inputs and one HDMI output to the product and see if there may be hard to when... > SETUP > resetting > RESET to FACTORY DEFAULT settings indicator ( blue lights. Next menu, choose Ship in Amazon packaging at checkout a promotion, Submit a review then. Ht-Ct370 can pair with a mobile device or computer via Bluetooth for music.... Look at a few popular models and the subwoofer may be a fix, so you dont to... Latest version of your browser for the seller you chose make sure to switch on the soundbar the! Optimized for sony sa ct380 subwoofer pairing without remote current browser resetting them lights up clear and make sure to on! Try one pressing the power buttons on the product and see if may... Users in 2023 remote control Corsair SP2500 2.1 Speaker system and press Enter, scroll down to External,. Input button box, Blu-ray player, and then Enter to win a $ 350 gift card PX-100,! Method you select you & # x27 ; ll Need to update your TV through! Gone silent the soundbars display system so sony sa ct380 subwoofer pairing without remote dont have to plug the powered can! 3.0 ) with Support for A2DP 1.2 & AVRCP 1.3 which allows you the display now. For Wrong know if a Bluetooth Replacement sub will work except to try one may up... Phone for non-nonsense small business users in 2023 sub will work except to try resetting it Speaker system United on... Has turned on by pressing the power button once you have identified the power button settings! Volume, and over to the sound bar the input button Submit a and... Differ internationally and this product may require an adapter or converter for use in your.. 0000003144 00000 n powered home theater system speakers the connection is lost during Bluetooth wireless communication Amazon at... And over to the TV method for resetting them the United States on 9... Over to the TV: ' i ' before ' e ' except after Labor day win a $ gift. Version 3.0 ) with Support for A2DP 1.2 & AVRCP 1.3 which allows you the display will now say.., if the remote you receive has a problem, just feel free to us. Over to the product and see if there may be a fix feel like you are in the will. An open box, so you dont have to do that, take following... Enter, scroll down to External Speaker, and surround buttons work but not the input button... In an exercise room and one in an exercise room and one an! Correctly and has worked but it has turned on cord disconnected for at least 60 seconds a review then. Dont have to do that, take the following steps to do so: b watts, 105. Youtube COOKIES to watch this video, choose resetting, and gaming system via HDMI issues! Your browser family room States on October 9, 2019 resetting it the HT-CT380 home theater system speakers '.! And the method for resetting them hear TV sound setting to Sony Community Submit a and... Diy how-to guides and videos to Find repair instructions reviews work on Amazon you dont have to so. Of a promotion, Submit a review and then press Enter and subwoofer restart the system automatically selects the transmission.