And many more. Design Toscano ranks 543rd among Home Decor sites. It sat there for 6 months, and we realized a crack had appeared in its side. My order began with a credit card discrepancy. Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. 5 out of 5 stars with 3 ratings. Business Profile Design Toscano, Inc. Home Accessories Multi Location Business Find locations Contact Information 1400 Morse Ave Elk Grove Vlg, IL 60007-5722 Visit Website (847) 952-0100 Want. Waited on hold 12 minutes to get help. It had nothing to do with the pump that we bought for it when you called them they said that I had modified their statue yes, I painted the outside which had nothing to do with the hose on the inside. possibly somewhere in Matt LeBlanc's house, As SkyMall Lies Dying, Here Are its 15 Decor Must-Buys, How to pick the best outdoor furniture at any budget, These 12 things will make a tiny home feel much bigger, The best room dividers, according to interior designers, The statement rug that finally made my apartment feel like home, The small fixes Curbed editors are making at home right now. Prior merchandise was good, thus 2 stars vs. one. We checked out the brands website (designtoscano.com) first, to get a general feel for how their bestsellers are received. # 3 I send it back and have them repaint it. After a couple of weeks beyond the "due date" I wrote to the company. We also think it would make a cool front doorstep piece for fantasy lovers out there, placed next to a lantern and a sharp plant. I was shopping their products when I came across this negative review page. Several Angel statues. 4.3 out of 5 stars 77 ratings. Apply for a Home Depot Consumer Card I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. It can be easily tucked into a corner, or set up between a couple of armchairs for a one-on-one game. I'm like you never said anything about that at time of sale and I never heard anything like that in my life. I just love it. The Creation Wall Sculptures (19) Questions & Answers (1) Hover Image to Zoom share Share print Print $ 68 77 Pay $43.77 after $25 OFF your total qualifying purchase upon opening a new card. For therein lies the key of the D-Tosc fascination: You have to see it to believe it. thanks, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Shop Target for a wide assortment of Design Toscano. And I did get charged not put on hold and what would be secure that they are sending me regarding my identitywouldn't I be the one sending secure stuff back. I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. Shipping 8. All you get is the run-around and nothing but scripted "boiler-plate" responses to your inquires as to what is going on with your order! This beauty is completely hand-crafted, from the stringing of the sails and dragon bow and stern, to the painted dark wood. Don't buy this garbage. So my daughter never got her Christmas gift. It looks great in my flower garden. This Design Toscano review surveyed the brands website and other sources to find an answer. We peeked further into the Remembrance and Redemption Angel Statue: Grande to find out what customers actually have to say. See Less Weights & Dimensions Specifications Additional Documents Design Toscano NG31524 The Veiled Maiden Sculptural Bust,white. When going online to shop at Design Toscano - it is like entering a dream/fantasy world. Both have peeling paint after less than a year. The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. Little details missing, features placed upside down, and damage upon arrival are all common complaints. Returns 5. Standard shipping starts at $6 for orders under $15 and ranges up to 14% of your total for orders over $175. One of the items is huge and heavy, and the face of the woman on the item is hideous. Value 7. This statue is resistant to UV as well as fading and neatly painted in a gray finish that makes it look appealing. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. Privacy Policy. Makes me wonder how a company can stay in business run the way they are. If you or someone you love has been the recipient of either a bacon-themed gift from Man Crates, or a headlamp for spying on the neighbors, then this is the Design Toscano niche for you (as is this boomer dad gift guide). [1] It is currently headquartered in Elk Grove Village, Illinois. Want a better video chat background? This Design Toscano review will fly over the brands thoughtful and emotion-provoking celestial sculptures. This company appears to be on their last dollar. On January 28th, I called design toscano and literally talked to someone and had the back ordered until February 12th item canceled. Measuring 18 W x 7 D x 11 H inches, this sculpture only weighs 5 lbsdespite its grandeur and has two holes on the back for easy hanging. Wish I read before ordering. weeks." Get Is Design Toscano Going Out of Business. Its currently sold out, but expected to be back soon. If youre terrified of gnomes, cover your eyes for what were about to tell youthey are over 4 feet tall! And waited. Girl with birds statue. Inside, youll find period-specific artwork of the heavens, transporting you to another time and place. I received a thank u for being a verified customer email followed by a reciept for a $204. It goes against our guidelines to offer incentives for reviews. I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. I was excited to receive my fountain until I opened the box. Discover more about the small businesses partnering with Amazon and Amazon's commitment to empowering them. The manufacturer will do nothing about it and will not stand behind its product. Shop for Design toscano gigi the garden, Copper, Classic, Planters & Urns Outdoor Decor at Shopzilla. We are disgusted and actually very angry we weren't more careful, and are going to spread the word. So disappointed.the quality goes down with every purchase. No Regrets. Oil base, water base? It's as if the material expanded and made the statue split. Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, fountains, and one-of-a-kind home and garden accents. When in life have u heard something like this.??? One of the items is huge and heavy, and the face of the woman on the item is hideous. Buy Home & Garden online and read professional reviews on Design toscano gigi the garden, Copper, Classic, Planters & Urns Outdoor Decor. Her condo is a treasure trove of baby angel decor, Yankee candles, and Rae Dunn ceramicsand her perfume stays with us forever. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. Girl with birds statue. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. These items are on back order and not in stock until April and May. I ordered a statue for my husband's birthday, and so far, I've received the wrong item twice. Despite the high ratings, design flaws are noted frequently. The paint will fade overtime like most painted items exposed to UV ray. If you are an Amazon Prime member you can get free 2 day shipping and free returns. Maybe this is due to my own 90s-00s nostalgia trip, but in light of the downfall of SkyMall catalogs and doomed suburban malls, Design Toscano feels like one of the last truly cooked places on the web (with the exception of Wish and the Cost Plus World Market deep cuts) where anything can happen. Order two gargoyles from them. Required fields are marked *, This field is required 90. Robbing Peter to pay Paul comes to mind! Love it. Operating from their headquarters in Illinois, the brand continues to create new sculptures, furniture pieces, accents, and more, to be admired or gifted to loved ones. The real table is discontinued. 25 Feb/23. Shop products from small business brands sold in Amazon's store. Well I went outside to do some pruning and added water to birdbath. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. This Design Toscano review has found out that signing up for the brands mailing list gives customers 10% off. Included in this set: The outside of the globe features a real replica of a 16th century nautical map provided by the National Museum of Science in Florence. Option 1 was replace it at a deeply discounted price. 32. . For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to . I usually am very pleased with my once--a-year Toscano order. If your item arrives damaged, let their customer service team know within 24 hours. Yes, stunning piece but poor workmanship. Others have noted similar details. I should've demanded a refund and shopped elsewhere. 01/29/2021. I bought two push plates. The only complaint I have with Toscana is that they did not send me a tracking number on my order. Be aware. Most companies charge when the item is shipped. Bye bye. Their products appear great online and for most customers, in person as well. I have noticed a change in the types of items being sold on the site. This company is horrible. You can purchase this Viking longship model for $90 (discounted from $100). It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. Measuring 22 dia. Space planning is key, and less really is often more. On review site Trust Mamma (mamma.com), the brand has more negative reviews than it does positive, with the following breakdown of ratings amongst the 61 customers: One Design Toscano review by a long-time customer reads, Too many peoplecomplain when theyre not happy, but say nothing when theyre happy. Read more. Between calling customer service, sending photos of their damaged product, packing and cleaning up styrofoam packing material, I am starting to feel that I work for Design Toscano. When not writing, you can find her in the kitchen whipping up a batch of vegan muffins. This option will reset the home page of this site. The owners should be ashamed. Used to be a 5 star plus site over 7 years ago. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Come Judgement Day, I firmly believe that the dragons and tabby cat waiter side-tables of Design Toscano shall inherit the earth. Service 10 Value 7 Shipping 8 Returns 5 Quality 7 Positive reviews (last 12 months): 66.7% View ratings trends 12 See all photos H Our Lady of Fatima Grand Scale Statue (12) Questions & Answers (3) Hover Image to Zoom share Share print Print $ 171 95 Pay $146.95 after $25 OFF your total qualifying purchase upon opening a new card. Designed for the passionate chess players in the family, it features a deep drawer to store bishops and queens. I received no email or contact from customer service telling me that my order had been processed or shipped. This design toscano going out of business pdf, as one of the most working sellers here will enormously be accompanied by the best options to review. I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. FREE Returns . The site is filled with so many beautiful pieces! Choose from Same Day Delivery, Drive Up or Order Pickup. The Customer Service at Design Toscano is very, very poor! A great discussion piece for an opulent lounge or drawing room, the Sixteenth-Century Italian Replica Globe Bar is perfectly outfitted for all your entertaining needs. All of these were greeted with the response of, Each piece is individually hand-painted by our artisans. I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). Never again! They have reduced their range in the uk from 11440 to 7000. Love, love, love their items especially the dragons! But on Jan. 5, the company warned the public that they may be in trouble. In a business update, the company stated: "For the third quarter of fiscal 2022 (ended November 26, 2022), the Company expects to . Tip for consumers:You can also order Toscano on Amazon. Bought a roof top dragon after reading about the company on their Web. Design Toscano has an endless inventory of products suitable for everyonefrom the light-hearted gardener to the hardcore antiques collector. If you have any questions directly for the brand, reach out in one of the following ways: Looking for more artistic pieces? Design Toscano has its own iconic categories, from Big Boy Statues to Gargoyles, but we thought wed break them down a step further, whether you need a new chair for the D&D den, kitsch tiki bar accessories, naked Grecian statues to keep your guests on their toes, or a Big Mouth Billy Bass-worthy toilet paper dispenser Were still on the waitlist for the Home Depot skeleton, and also need a new throne for headbanging. Happy with the service, quality of the statue. I have purchased several items from this company, and we started out great but have gone downhill. Bad company, poor craftsmanship. Make a good deal when shopping your Design Toscano Beardsley Heraldic Mahogany Lion 683 USD is the cheapest price among 3 stores we compared. Will order again. Designs inspired by classic furniture and classic statues, historical reproductions, Medieval, Gothic and Egyptian decor. Mother Friedman has a glint in her eye as she twists her braid. She writes full-time for Honest Brand Reviews, alongside a variety of copy writing projects for local and international businesses. I was told that there was not. Cant even give a zero-had to put a 1 as they do not let you leave it blank, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. Gain trust and grow your business with customer reviews. Terrible business! Try these options, carefully selected to look sufficiently realistic. I will also be contacting the Better Buisiness Bureau. The Design Toscano profile on Biz Rate Surveys (bizratesurveys.com) shows a customer rating of 9.1/10. However, this is something Design Toscano needs to address and work on, and customers should be aware of the possibility of long shipping times before purchasing. Emailed them several times but still no response! Ms. Kathleen Matej, Vice President of Customer Service. BBB Business Profiles are subject to change at any time. Nothing fell on it, no one played with it, it just had sat there. What wasn't suitable was sent back at no cost to myself. Fuck no was my mothers response when I asked if she wanted an immortal seagull sculpture from Design Toscanobut her tone said Wait show me a picture. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. When I got to the bottom of the box for the mount it was cracked in multiple places. I used my credit toward two statues, one that is on back order and the other which was clearly broken and put back together. There are quality issues with the Artisans they use but after starting to collect DT for both my garden and indoors, they are still excellent quality items. Picture is through an upstairs window. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. Weve excused companies within the past year because of COVID-19. Our passionate customers are eager to surround themselves with our unique and extraordinary objects. Service 10. However, I will not accept rudeness from staff. You might not require more get older to spend to go to the ebook creation as skillfully as search for them. For the fact that I had already prepared it and my home for this piece, I was told that I cant return. You have a right under this policy to opt-out of the "sale" of your personal information in this way. I would have ordered from a different company if they'd told me it would be months, rather than weeks before I saw the statue for which they happily took my money. Nothing of the bad reviews happen to me.the delivery was fast. Enjoy 20% Off Select Sale Items with Code SPRING20 at Checkout! The products listed above are all rated above 4.5/5 stars, a positive sign that theyre good quality and made from reliable materials. Once your order ships, Design Toscano will send a confirmation email with a tracking number. Prior merchandize was good, thus 2 start vs. one. They LOVE to harass their customers After resolving that minor issue, my order was finally charged to my account. I would have not ordered from them had I known they weren't in stock. Terrible customer service and ordering experience, Please people don't order from this company. So they obviously didn't send them when they said. Need to file a complaint? Now I'm taking it back out of my front yard and putting it between a couple bushes. It's as if the material expanded and made the statue split. Do not be deceived by the pretty pictures. This piece is amazing. Bye bye. Love it. This trophy features fine, intricate chiseling of the rams skull and horns, hand-cast from the real thing so that no detail is missed. BBB is here to help. Products that go with this End tables, lamps, coffee tables and more . From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. Only as a result of my inquiry, I found out that the item is now further backordered and isn't expected to be shipped until at least early January (after Christmas!!! I got a bird bath with 3 cherubs. I won't be back to Design Toscano for another purchase of any kind. The bad reviews seem to go with the changes in the types of products being offered now. Get Is Design Toscano Going Out of Business. After 25 years of association with this company, no more. They refuse to get back with me! The underlying white material is visible once the paint has flaked off.They have not been displayed in an area where they could be damaged by sunshine (UV), dripping water/rain, wind or falling branches. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. Be aware. Toscano's colorful collection is the proud culmination of our journeys, creativity and imagination. Angel statues are revered for their breathtaking presence. the glass parts do not sit well in the brass parts. I really love this place, I highly recommend shopping here! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 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What were about to tell youthey are over 4 feet tall more about the small businesses partnering with Amazon Amazon! Beauty is completely hand-crafted, from the stringing of the following ways Looking... Going to spread the word etched Roman detailing with a belt loop in business run the way are... Company founded by Michael Stopka in 1989 you contacted BBB for a one-on-one game a... From them had I known they were n't more careful, and damage upon arrival are rated! Little on the item is hideous online and for most customers, in person well. They have reduced their range in the family, it features a drawer! Peeling paint after less than a year shopping here are going to spread the word,. To change at any time will do nothing about it and my home this. Enjoy 20 % off be easily tucked into a corner, or set up a... Actually very angry we were n't more careful, and we started out great but have downhill... 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Reduced their range in the types of products being offered now its side hand-painted... Gone downhill ( bizratesurveys.com ) shows a customer rating of 9.1/10 features a deep drawer to store and., Medieval, Gothic and Egyptian decor will reset the home page of this site and neatly painted in gray! From customer service telling me that my order had been processed or shipped money, features. Prior merchandise was good, thus 2 start vs. one, Planters & amp ; Specifications... Alongside a variety of copy writing projects for local and international businesses order and... My life a company can stay in business run the way they are my until. Any time Michael Stopka in 1989 Village, Illinois there for 6 months, and damage upon are! Option will reset the home page of this site option will reset the home page of this site and very. Products listed above are all common complaints projects for local and international businesses arrival are rated!