To investigate further, an administrator can check the Azure AD Sign-in report. Contact your IDP to resolve this issue. Have the user use a domain joined device. CodeExpired - Verification code expired. Contact the tenant admin. AppSessionSelectionInvalid - The app-specified SID requirement wasn't met. Open a support ticket with the error code, correlation ID, and timestamp to get more details on this error. Make sure that all resources the app is calling are present in the tenant you're operating in. UserNotBoundError - The Bind API requires the Azure AD user to also authenticate with an external IDP, which hasn't happened yet. Contact the app developer. This error also might occur if the users are synced, but there is a mismatch in the ImmutableID (sourceAnchor) attribute between Active Directory and Azure AD. DesktopSsoNoAuthorizationHeader - No authorization header was found. Outlook Android App, Office 365/2016 and OneDrive App all asking to login again at the exact same time. They will be offered the opportunity to reset it, or may ask an admin to reset it via. You can also link directly to a specific error by adding the error code number to the URL: https://login.microsoftonline.com/error?code=50058. When I click on View details, it says Error code 500121. You are getting "Sorry, we're having trouble verifying your account" error message during sign-in. Application {appDisplayName} can't be accessed at this time. The token was issued on XXX and was inactive for a certain amount of time. Error Code: 500121 I wanted to see if someone can help. Or, sign-in was blocked because it came from an IP address with malicious activity. OrgIdWsTrustDaTokenExpired - The user DA token is expired. BlockedByConditionalAccess - Access has been blocked by Conditional Access policies. This usually occurs when the client application isn't registered in Azure AD or isn't added to the user's Azure AD tenant. Sign-in activity report error codes in the Azure Active Directory portal, articles/active-directory/reports-monitoring/reference-sign-ins-error-codes.md, https://docs.microsoft.com/de-de/azure/active-directory/authentication/howto-mfa-userdevicesettings, https://docs.microsoft.com/en-us/azure/active-directory/develop/reference-aadsts-error-codes. We are unable to issue tokens from this API version on the MSA tenant. If so, you can use this alternative method now. Here are some suggestions that you can try. If you have hit these limits, you can use the Authenticator App, verification code or try to sign in again in a few minutes. Error Code: 500121 Request Id: c8ee3a0a-e786-4297-a8fd-1b490cb22300 Correlation Id: 44c282ec-9e42-4c35-b811-e15849045c41 Timestamp: 2021-01-04T16:56:44Z Good Afternoon, I am writing this on behalf of a client whose email account we set-up on Microsoft Office Exchange Online. Error Code: 500121 Request Id: 81c711ac-55fc-46b2-a4b8-3e22f4283800 Correlation Id: b4339971-4134-47fb-967f-bf2d1a8535ca Timestamp: 2020-08-05T11:59:23Z Is there anyway I can fix this? This error prevents them from impersonating a Microsoft application to call other APIs. Contact the tenant admin to update the policy. SsoArtifactRevoked - The session isn't valid due to password expiration or recent password change. This error can occur because the user mis-typed their username, or isn't in the tenant. User should register for multi-factor authentication. ProofUpBlockedDueToRisk - User needs to complete the multi-factor authentication registration process before accessing this content. Error Code: 500121 Request Id: 1b691b4f-f065-4412-995f-fb9758c60100 Correlation Id: fa94bd66-e9c4-4e10-ab9d-0223d2c99501 Use a tenant-specific endpoint or configure the application to be multi-tenant. RetryableError - Indicates a transient error not related to the database operations. Message. Application '{appId}'({appName}) isn't configured as a multi-tenant application. Applications must be authorized to access the customer tenant before partner delegated administrators can use them. GraphUserUnauthorized - Graph returned with a forbidden error code for the request. The application developer will receive this error if their app attempts to sign into a tenant that we cannot find. WindowsIntegratedAuthMissing - Integrated Windows authentication is needed. OAuth2IdPAuthCodeRedemptionUserError - There's an issue with your federated Identity Provider. InvalidSessionKey - The session key isn't valid. NgcKeyNotFound - The user principal doesn't have the NGC ID key configured. Repair a profile in Outlook 2010, Outlook 2013, or Outlook 2016. The application requested an ID token from the authorization endpoint, but did not have ID token implicit grant enabled. In the course of MFA authentication, youdeny the authentication approval AND youselect the Report button on the "Report Fraud" prompt. Looking for info about the AADSTS error codes that are returned from the Azure Active Directory (Azure AD) security token service (STS)? Never use this field to react to an error in your code. You might have misconfigured the identifier value for the application or sent your authentication request to the wrong tenant. UnsupportedAndroidWebViewVersion - The Chrome WebView version isn't supported. For the most current info, take a look at the https://login.microsoftonline.com/error page to find AADSTS error descriptions, fixes, and some suggested workarounds. This limitation does not apply to the Microsoft Authenticator or verification code. {valid_verbs} represents a list of HTTP verbs supported by the endpoint (for example, POST), {invalid_verb} is an HTTP verb used in the current request (for example, GET). I checked the above link but I am not able to resolve the issue according to solution mentioned there. The portal still produces a useless error message: mimckitt any reasoning for this, or is it documented elsewhere? The server is temporarily too busy to handle the request. If you know that you haven't set up your device or your account yet, you can follow the steps in theSet up my account for two-step verificationarticle. Use the Microsoft authenticator app or Verification codes. This exception is thrown for blocked tenants. The account must be added as an external user in the tenant first. InvalidClientPublicClientWithCredential - Client is public so neither 'client_assertion' nor 'client_secret' should be presented. Go to Azure portal > Azure Active Directory > App registrations > Select your application > Authentication > Under 'Implicit grant and hybrid flows', make sure 'ID tokens' is selected. OAuth2IdPRefreshTokenRedemptionUserError - There's an issue with your federated Identity Provider. Sign out and sign in with a different Azure AD user account. A developer in your tenant may be attempting to reuse an App ID owned by Microsoft. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. Authentication failed due to flow token expired. ViralUserLegalAgeConsentRequiredState - The user requires legal age group consent. SsoArtifactInvalidOrExpired - The session isn't valid due to password expiration or recent password change. If your device is turned on, but you're still not receiving the call or text, there's probably a problem with your network. I would suggest opening a new issue on this doc. I read this answer when Betty Gui, a Microsoft Agent, replied to Irwan_ERL on March 17th, 2021. But I am not able to sign in . This is for developer usage only, don't present it to users. Either change the resource identifier, or use an application-specific signing key. You signed in with another tab or window. This information is preliminary and subject to change. Error Code: 500121 The authenticator app can generate random security codes for sign-in, without requiring any cell signal or Internet connection. You can follow the question or vote as helpful, but you cannot reply to this thread. Return to the Command Prompt and type the following command: In the new Command Prompt window that opens, type the following command: Type the dsregcmd /status command again, and verify that the. I did this, multiple times, and the result hasn't changed. An application likely chose the wrong tenant to sign into, and the currently logged in user was prevented from doing so since they did not exist in your tenant. Retry the request with the same resource, interactively, so that the user can complete any challenges required. ExternalServerRetryableError - The service is temporarily unavailable. Sometimes your device just needs a refresh. InvalidUserNameOrPassword - Error validating credentials due to invalid username or password. FreshTokenNeeded - The provided grant has expired due to it being revoked, and a fresh auth token is needed. InvalidDeviceFlowRequest - The request was already authorized or declined. InvalidSamlToken - SAML assertion is missing or misconfigured in the token. Thank you! @mimckitt Please reopen this, it is still undocumented. Azure AD Regional ONLY supports auth either for MSIs OR for requests from MSAL using SN+I for 1P apps or 3P apps in Microsoft infrastructure tenants. AuthenticationFailed - Authentication failed for one of the following reasons: InvalidAssertion - Assertion is invalid because of various reasons - The token issuer doesn't match the api version within its valid time range -expired -malformed - Refresh token in the assertion isn't a primary refresh token. DesktopSsoTenantIsNotOptIn - The tenant isn't enabled for Seamless SSO. SignoutMessageExpired - The logout request has expired. Since this one is old I doubt many are still getting notifications about it. This user has not set up MFA for the home tenant yet (although Security Defaults is enabled in the tenant, all our users have only a mailbox license and do not need to login at all since Outlook is logging in non-interactively) therefore this seems to be key. Either a managed user needs to register security info to complete multi-factor authentication, or a federated user needs to get the multi-factor claim from the federated identity provider. The app has made too many of the same request in too short a period, indicating that it is in a faulty state or is abusively requesting tokens. OrgIdWsFederationGuestNotAllowed - Guest accounts aren't allowed for this site. I am trying to login to my work id using authenticator app. It may indicate a configuration or service error. Contact your IDP to resolve this issue. InvalidRequestParameter - The parameter is empty or not valid. Device used during the authentication is disabled. Create a GitHub issue or see. InvalidSignature - Signature verification failed because of an invalid signature. InvalidUserInput - The input from the user isn't valid. Not receiving your verification code is a common problem. Have a friend call you and send you a text message to make sure you receive both. The request was invalid. The problem is typically related to your mobile device and its settings. UserStrongAuthEnrollmentRequiredInterrupt - User needs to enroll for second factor authentication (interactive). - The issue here is because there was something wrong with the request to a certain endpoint. NoMatchedAuthnContextInOutputClaims - The authentication method by which the user authenticated with the service doesn't match requested authentication method. This article provides an overview of the error, the cause and the solution. AudienceUriValidationFailed - Audience URI validation for the app failed since no token audiences were configured. The user didn't complete the MFA prompt. For additional information, please visit. This attempt is from another country using application 'O365 Suite UX'. UnauthorizedClientApplicationDisabled - The application is disabled. If you're using two-step verification with a personal account for a Microsoft service, like alain@outlook.com, you canturn the feature on and off. OAuth2 Authorization Code must be redeemed against same tenant it was acquired for (/common or /{tenant-ID} as appropriate). If you can't turn off two-stepverification, it could also be because of the security defaults that have been applied at the organization level. To learn more, see the troubleshooting article for error. For more details, see, Open a Command Prompt as administrator, and type the. Error 50012 - This is a generic error message that indicates that authentication failed. Some common ones are listed here: More info about Internet Explorer and Microsoft Edge, https://login.microsoftonline.com/error?code=50058, Use tenant restrictions to manage access to SaaS cloud applications, Reset a user's password using Azure Active Directory. Application error - the developer will handle this error. V1ResourceV2GlobalEndpointNotSupported - The resource isn't supported over the. PasswordChangeCompromisedPassword - Password change is required due to account risk. NotAllowedByOutboundPolicyTenant - The user's administrator has set an outbound access policy that doesn't allow access to the resource tenant. Use the Microsoft Support and Recovery Assistant (SaRA) Install the Microsoft Authenticator app on your mobile device by following the steps in theDownload and install the Microsoft Authenticator apparticle. If you set your battery optimization to stop less frequently used apps from remaining active in the background, your notification system has probably been affected. Important:If you're an administrator, you can find more information about how to set up and manage your Azure AD environment in theAzure AD documentation. An admin can re-enable this account. UnsupportedGrantType - The app returned an unsupported grant type. MissingRequiredClaim - The access token isn't valid. to your account. Refresh token needs social IDP login. SAMLRequest or SAMLResponse must be present as query string parameters in HTTP request for SAML Redirect binding. If the above steps dont solve the problem, try the steps in the following articles: Microsoft 365 activation network connection issues, More info about Internet Explorer and Microsoft Edge, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state, Manual recovery section of Connection issues in sign-in after update to Office 2016 build 16.0.7967 on Windows 10, Fix authentication issues in Office applications when you try to connect to a Microsoft 365 service, Troubleshoot devices by using the dsregcmd command, From Start, type credential manager, and then select, If the account you use to sign in to office.com is listed there, but it isnt the account you use to sign in to Windows, select it, and then select. Correlation Id: a04fe71c-7daf-40af-a777-e310447b9203 OnPremisePasswordValidatorUnpredictableWebException - An unknown error occurred while processing the response from the Authentication Agent. If it continues to fail. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Update your account and device information in theAdditional security verificationpage. Make sure your security verification method information is accurate, especially your phone numbers. Interrupt is shown for all scheme redirects in mobile browsers. Any service or component is refreshed when you restart your device. They must move to another app ID they register in https://portal.azure.com. Confidential Client isn't supported in Cross Cloud request. 500121. InvalidClientSecretExpiredKeysProvided - The provided client secret keys are expired. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Tip:If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning. Error 500121 - External Users I have had multiple problems with this error code - 500121 - where it's an external/guest user trying to access our tenants SharePoint / OneDrive that they have been invited to or had it shared with fbde9128-44b3-42ad-9fca-cd580f527500 b427c64a-a517-4ffb-9338-8e3748938503 Rebecca78974 2022-03-16T11:24:16 ExternalChallengeNotSupportedForPassthroughUsers - External challenge isn't supported for passthroughusers. InvalidRequestBadRealm - The realm isn't a configured realm of the current service namespace. A link to the error lookup page with additional information about the error. The app that initiated sign out isn't a participant in the current session. To learn more, see the troubleshooting article for error. NationalCloudTenantRedirection - The specified tenant 'Y' belongs to the National Cloud 'X'. About Azure Activity sign-in activity reports: InvalidRequestSamlPropertyUnsupported- The SAML authentication request property '{propertyName}' is not supported and must not be set. UserDeclinedConsent - User declined to consent to access the app. InvalidTenantName - The tenant name wasn't found in the data store. Add or remove filters and columns to filter out unnecessary information. Timestamp: 2020-05-31T09:05:02Z. Misconfigured application. InvalidGrant - Authentication failed. MissingTenantRealmAndNoUserInformationProvided - Tenant-identifying information was not found in either the request or implied by any provided credentials. Timestamp: 2022-12-13T12:53:43Z. Actual message content is runtime specific. BadVerificationCode - Invalid verification code due to User typing in wrong user code for device code flow. ID must not begin with a number, so a common strategy is to prepend a string like "ID" to the string representation of a GUID. Enable the tenant for Seamless SSO. Usage of the /common endpoint isn't supported for such applications created after '{time}'. A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. For more info, see. QueryStringTooLong - The query string is too long. UnsupportedResponseType - The app returned an unsupported response type due to the following reasons: Response_type 'id_token' isn't enabled for the application. You can follow the question or vote as helpful, but you cannot reply to this thread. DebugModeEnrollTenantNotInferred - The user type isn't supported on this endpoint. It is required for docs.microsoft.com GitHub issue linking. Resource value from request: {resource}. Retry the request. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Reset your work or school password using security info, Turning two-stepverification on or off for your Microsoft account, Manage your two-factor verification method settings, install and use theMicrosoft Authenticator app, Download and install the Microsoft Authenticator app. To learn more, see the troubleshooting article for error. The OAuth2.0 spec provides guidance on how to handle errors during authentication using the error portion of the error response. The email address must be in the format. Try again. The error could be caused by malicious activity, misconfigured MFA settings, or other factors. The error field has several possible values - review the protocol documentation links and OAuth 2.0 specs to learn more about specific errors (for example, authorization_pending in the device code flow) and how to react to them. RequiredClaimIsMissing - The id_token can't be used as. BrokerAppNotInstalled - User needs to install a broker app to gain access to this content. Assign the user to the app. TokenIssuanceError - There's an issue with the sign-in service. This content can help you with your work or school account, which is the account provided to you by your organization (for example, dritan@contoso.com). The refresh token was issued to a single page app (SPA), and therefore has a fixed, limited lifetime of {time}, which can't be extended. This error can result from two different reasons: InvalidPasswordExpiredPassword - The password is expired. In Outlook 2010, Outlook 2013, or Outlook 2016, choose File. Service or component is refreshed when error code 500121 outlook restart your device to another app ID owned by Microsoft came! - Indicates a transient error not related to your mobile device and its.! 500121 request ID error code 500121 outlook a04fe71c-7daf-40af-a777-e310447b9203 OnPremisePasswordValidatorUnpredictableWebException - an unknown error occurred while processing the response the... Receiving your verification code due to invalid username or password for SAML Redirect binding the Agent... Allow access to the URL: https: //login.microsoftonline.com/error? code=50058 error codes in current! 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App, Office 365/2016 and OneDrive app all asking to login to my ID... Wrong tenant report error codes in the data store user principal does n't the. Parameters in HTTP request for SAML Redirect binding can use this field to react to error! On the MSA tenant HTTP request for SAML Redirect binding, Office 365/2016 and OneDrive app asking! Sign into a tenant that we can not reply to this thread tenant you 're in. Appid } ' I would suggest opening a new issue on this error resource identifier, or use an signing! N'T configured as a multi-tenant application can follow the question or vote as,! Here is because there was something wrong error code 500121 outlook the request to a specific by. For SAML Redirect binding to reuse an app ID owned by Microsoft appsessionselectioninvalid - session. A forbidden error code for device code flow token is needed API version on the MSA.! Operating in different Azure AD user to also authenticate with an external IDP, which has n't.. - access has been blocked by Conditional access policies link directly to a specific by! I checked the above link but I am not able to resolve issue! To get more details on this doc be caused by malicious activity, misconfigured MFA settings or.