I feel like this is just assigning malice where there probably is none. Two employees at the South Windsor FedEx distribution center allegedly stole 20 smartphones from a shipping box, police said. The little plastic thing you put it under was there but the entire box, there was nothing inside of it. Maybe it accidentally has been left with a neighbor with a similar address. To prevent this, call your facility and request to hold your Ps5 at the facility or do this online. Ok so I just got off the phone with best buy after making this post. I was at work but I had someone home to make sure it didn't get stolen. Determining if someone stole your package may seem like a silly step, but the first thing you should always do when you think a package thief stole an order is to verify. . Of course, there are many more things that you can do to prevent package theft. Answer (1 of 17): Honestly, you have about a 20 % chance of getting robbed by your driver. The amount of people just assuming FedEx is stealing is extremely disheartening. I know a lot of people were talking about how major retailers like Target didn't cover up the boxes, I imagine that has more consoles than normal getting stolen at some point. On Nov 22, 2021 I ordered the playstation 5 from Walmart. I think FedEx is stealing that shit alright, and dumb stores are making it pretty obvious it's a PS5 in there thats begging them to steal it. Same thing just happened to me today. Please DM your full name, complete address, phone number, email address and tracking number. PS Direct uses FedEx exclusively, and many of those consoles have also gone missing. I did an was told I'd have to pay to.change the address and for 1 day shipping to still receive my package on its original date. We blog about how to protect them using tools like porch cameras, parcel boxes, porch pirate bags, and more. Why are discreet packages not the norm already for everything? They can't release it until the order has processed and allows it to be able to be picked up. She ended that crappy phone call with "thank you for choosing fedex" and I couldn't hold my tongue because at that point I was beyond furious and I replied "I didn't ****ing choose fedex". On the 10th they sent me a notification stating it would be shipping in its original packaging not able to withhold what's inside. My PS5 got to me a day late, but it got to me. I ordered a same day delivery for a PlayStation 5 on Saturday April 5th and the delivery driver stole it (on camera). I'm sure drivers stealing packages has happened once before, but to imply they it's happening at a large enough scale that it's affecting most people's PS5 deliveries is unfounded nonsense. Its the holidays. Well, good job abusing a call center worker who has nothing to do with your problem. Was Your FedEx Package Stolen? Within 5 minutes of hanging up the trace manager calls. JavaScript is disabled. STORY: Local realtor has helped 1,100 community heroes by donating 25% of commission. And some people have not gotten theres after a full week. ST. JOHNS COUNTY, Fla. A St. Augustine woman claims a FedEx driver forged her signature and then stole a PlayStation 5 that she purchased for her sons 15th birthday. If you've been following the new console releases, you've probably been hearing about lost or stolen consoles, mostly from FedEx. Report the Missing Package: It's actually required by UPS that shippers report any lost or stolen packages after waiting 24 hours after the delivery time. It may not display this or other websites correctly. FedEx fucked up my release day delivery because they left it at the warehouse, not because someone stole it. Thank you for replying, this makes sense to me. Action News Jax reached out to FedEx and received the following statement: The safe and secure delivery of our customers shipments is a top priority. We take these accusations seriously, and we are reviewing the circumstances behind the allegations. As of last week, the Baltimore County Police Firearms Interdiction Team hadnt yet located the handgun. Apple can never become Amazon. I was really worried, but in reality it was on a truck from AZ to OR and it likely took a while to be unpacked due to delays at the receiving facility. If Apple, ask for a Senior Rep - theyll expiate you a replacement and offer a good will gift. Champ Hoops: https://youtu.be/q4w5Bb12McwPS5 Unb. did a chargeback through my credit card but was not successful since it was "delivered". Nothing in it! said Keier. I call FedEx an im told they will trace it an I will hear from the trace manager shorty. fedex lost my soundbar during the crazy blackfriday period, their site had the item as "misplaced" - bby game me a replacement at a store. On Nov 22, 2021 I ordered the playstation 5 from Walmart. I know this struggle to well. Tuesday comes and goes no package. Here it is now Friday I have never spoken to that man again. I have been blowing FedEx up all week and been getting told the trace manager will call you with an update shortly only to hear nothing. Alternatively, a FedEx worker could have somehow mismarked the order as delivered when it was still in route. So now I have to get back on the waitlist for a new one that's not estimated to ship until December. Divinity Original Sin 2 iPad vs Nintendo Switch vs Steam Deck What Platform Should You Buy It On? No one is doing anything, said David. Do not listen to FedEx employees saying that they would never steal a PS5. Eventually, excitement turns to worry, and people start to wonder, Was my package stolen? If you think that a porch pirate stole your FedEx package, read on for some things that you can do. Cross country shipping is a complicated business, and there are all sorts of ways that things can go wrong. Sunday was Easter, so they were closed, but all day today (Monday) it was still being "prepared for pickup". Every PS5 is required by law to have the Lithium Battery warning on the outside of the box: It's a very distinctive box size and especially weight. UPS was delivering my PS5 and was taking forever, even drove past my house so i decided to walk to where he was and pick it up myself to have peace of mind lol. This is four months old, but did you ever get it? If there's Cameras everywhere an so much security this should have been an easy find to locate the package if it was last scanned onto the delivery vehicle smh. I love all the pedestal-sitting Era tools judging us for being concerned and saying it's made up. Now im pissed. There seems to be a large amount of Target packages missing, and buyers claim that Target put the packaging slip on the outside of the box, making it easier to be stolen. This forum is the epitome of overreaction. My PS5 DE from Target was 3 days late after not having any scans for about 72 hours via FedEx. Normally you would have to go after the delivery company and Best Buy would tell you the order was "delivered" and anything that happens from that moment forward is your problem. File a claim with FedEx. I have about 20 years in logistics, when the station night club caught fire from the band white lions pyrotechnics (killing 100 people) I am the one that picked up the burn cream from cardinal and loaded it. The St. Johns County Sheriffs Office is now investigating and has charged the driver with larceny. united states postal service stole my blue Xbox series controller. Contacted Fedex multiple times and for FOUR days they gave me the runaround saying "oh I'm sure it'll be there tomorrow" "it appears there are weather delays" (it wasn't even raining). My PS Direct PS5 shipped a whole week ahead of the launch day so I think thats the only reason it probably got here on time it made a very gradual pathway to delivery, and it was in a nondescript cardboard box. FedEx also recommends signing up for FedEx Delivery Manager. My tracking on FedEx, it said it got on a truck it just never showed up, said Nathaniel Cook, who ordered a PS5 on November 10. This free service allows you to track your deliveries; request vacation holds so that they dont show up when youre not home, and redirect them to convenient and safe places for pickup. So most likely they sent a truck with your item. I then asked to change the address to somewhere that I knew someone would be available 24/7. Wait, they ship it in the plain PS5 box???? Then Sunday morning it changes again to out for delivery Sunday. Finally reached a lady who apparently does package tracing and she informed me that my package was lost. We are not officially endorsed by nor affiliated with Best Buy Co., Inc. For immediate help, please contact Best Buy at 1-888-237-8289 or bestbuy.com/contact-us, Press J to jump to the feed. I want it now! . There, you can easily follow step-by-step instructions to file a missing package claim. Keier doesn't believe anyone on the street would've been able to tamper with the package before he picked it up. 2 FedEx employees accused of stealing 20 smartphones from shipping box - NewsBreak, Niantic and Capcom Announce Monster Hunter Now Coming September 2023 Worldwide, SwitchArcade Round-Up: Reviews Featuring Process of Elimination & Subway Midnight, Plus New Releases and Sales. There isnt proof that it is so wildly happening that it is a major concern for everyone but if you dont believe that some have been stolen, especially those with im a PS5 in this box please steal me, it seems just unlikely. Walmart ended up shipping the Playstation 5 on an earlier date. I'm livid. Subscribe to our newsletter to receive offers. Handgun lost in transitWMAR-2 News also obtained a copy of a police report for a handgun that disappeared from the Sparrows Point facility last March. My target box had nothing to indicate what was inside said box. Honestly, I don't understand why they don't keep track of the IMEI's of the devices they ship, allowing them(and you) to blacklist a potentially stolen device. My console was delivered a day late by Canada Post never once assumed they had just stolen it. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Better yet, a drone service like Amazon. including FedEx. Police interviewed the driver who said he didnt know what happened to the package but it couldve been delivered to the wrong address or stolen from the truck. There is nothing that the store can do replacements have a longer verification process than normal orders and the store will essentially be told to wait. FedEx Ground and Home have been a mess lately with contracted work being very sloppy. I publish weekly blog posts here on
It was opened, re-taped, closed, and was left with the plastic foam in the center like the square foam where the box would be and delivered, David said. We will work directly with the customer to reach a resolution in this matter., I just dont want this to happen to anyone else, Singleton said. Where did you order it from? PS5 stolen by a delivery driver: PS5 pre-orders are being stolen by delivery drivers. Press question mark to learn the rest of the keyboard shortcuts, [FORMER] Corporate - Executive Resolutions. The FedEx reddit page is inundated with complaints of stolen PS5's. Shipped Friday night (10/15) then it had a "delay beyond their control", meaning it would take an extra day and not be overnight, it then made it all the way to a sort facility Saturday (10/16) morning that is only . FedEx Ground uses third party contractors who dont work for FedEx and can easily steal packages since there arent security cameras in their vans or trucks. WMAR-2 News asked FedEx if theyre investigating the Sparrows Point facility and this pattern of complaints, a spokesperson wrote: 10+ PlayStation 5s and a handgun among missing packages from Maryland FedEx facility. No they don't. Scan this QR code to download the app now. It may not display this or other websites correctly. People are gonna tell you to just wait for the confirmation email that your pick-up is ready. Got my first empty box from Fedex on Friday (11/13). This material may not be published, broadcast, rewritten, or redistributed. Customers' tracking information indicated their packages made it to the FedEx Sparrows Point distribution center, but the items were either delayed or never arrived. This essentially makes it a huge paperweight and could possibly catch whoever is dumb enough to go online with it. Singleton electronically submitted a report to the St. Johns County Sheriffs Office. Archived post. I would go to the store. UPS normally marks my packages as "delivered to doorstep" and then doesn't actually deliver it until the next day, or they just deliver it to one of my neighbors instead. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. #1. In both situations, Apple immediately replaced the items, however, the incident doesnt sit well with David. They probably cannot handle the volume and it's just being delayed. I think the ring camera footage saved me, but best buy was super helpful after I called the 800 number. If the delivery you are claiming has a value of under $100, you will not need to include documentation. Has anyone ever gotten a replacement for a stolen delivery? i had my xbox stolen years back. My PS5 from walmart was shipped from FedEx inside a brown box that for some dumbass reason still said PS5/controller on it. Following the WMAR-2 News report, dozens of people emailed Sofastaii about a similar experience. SMH at the number of people seriously thinking FedEx is stealing their crap. Nearly 30 reports of missing packagesWMAR-2 News has received 29 complaints of missing packages. The store will not be able to do even that much. I think FedEx is just backed up. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. Tracking information shows the items passed through the FedEx Sparrows Point facility, and the status for shipments, some dating back to September, are still pending. There, you can easily follow step-by-step instructions to file a missing package claim. Says they tracked my package to a specific facility an will be getting back to me within 24/48 hours with an update or eta. There are also reports that FedEx simply cannot handle the high amount of packages, and that they've been rerouted to other warehouses to wait. Unfortunately what is most likely going to happen is the thief will sell the unopened box to some unsuspecting person who will then be out how ever much money they spent and be stuck with the blacklisted phone. Yeah this looks like it wasn't FedEx but more like Walmart. I'm willing to wait a few days for a review of my account as I've filed a report with the delivery service Shipt, as well as my local police department, but I'm not sure what my next course of action should be. We want to create an inspiring environment for our members and have defined a set of guidelines. Create an account to follow your favorite communities and start taking part in conversations. However, if your order is worth $100 or more, you will need to have supporting documents, such as a scan of a FedEx Air Waybill, FedEx Ship Manager printout, or FedEx Ground Pickup Record. A FedEx spokesperson said they're unable to offer an interview, and regarding the PS5 shipments, we apologize for any inconvenience caused by this situation and have been in direct contact with the customers to resolve this matter.". before it was delivered. By 1pm delivery date changed to Tuesday the 17. This sort of stuff absolutely happens and it frequently happens during the holidays. "Pro tip: Avoid buying PS5 from online marketplaces as these are most likely consoles stolen by the @FedEx driver. I tend to just attribute it to human error than just human crime rings a lot of folks get paid very well with these companies and every lost package FedEx loses money so I would expect they have a hammer down on things like this and its just unfortunate issues. Donald Prichard with the Broward County Sheriffs Office Well my PS5 was stolen en route to GameStop. So the replacement got approved then that's good you are getting. The 4 Best Package Delivery Boxes to Buy in 2023, The 5 Best Package Delivery Boxes to Buy in 2022, The best selling package delivery boxes of 2022, The 5 Best Package Drop Boxes to Buy in 2022, The 3 Best Video Doorbells to Buy in 2018. No knock. 1h. No way FedEx is stealing. Sht like this happens. or maybe just not scanned and sitting there, I worked at a Fedex warehouse once, they defineltly stealing shit lol. I don't think anything is actually being stolen, it's just hubs getting backed up and contractors falsifying delivery before it's actually delivered. They can see when it got received etic. Tho I called everyday to verify because I was already weary. PS Direct uses FedEx exclusively, and many of those consoles have also gone missing. Thanks to Jake Randall and his alerts, I was able to get one on that day. Talk to Fedex customer service and wherever you got the Playstation from. Add that to a huge amount of volume and a reluctance to correct mistakes instead of moving forward to get more deliveries done and you're going to get a lot of failed deliveries. Audreyuna Singleton told . What a leap in logic supply chains glitches, malfunction or human error is way more believable then a really nice high paying job decided to risk their job for something worth 730$. pete6032 Diamond Member. Or can you admit that our issues for our missing orders are something you can understand? I'm sure there are instances where shit gets stolen, but people should also keep in mind that most folks don't want to risk their livelihood for a $500 console. I immediately called an asked could I pay to have it box due to the fear of it being lost. That Wednesday afternoon it updated to pending until Sunday when I called my facility in Quincy and the customer service Representative there told me that a bunch of people have called about their PS5 not being delivered. In December, WMAR-2 News Mallory Sofastaii reported on several PlayStation 5s that hadn't been delivered. Also, if you happen to buy my stolen PS5 please give it back. Im so frustrated right now but FedEx seems to basically just said f**k me. Id bet it does happen. Nothing. I was heart broken and took the box to my local police station to file a police report contacted my carrier and was sent a replacement and I had to pickup it up at the UPS CC station. There was like a minute in between, if that, Keier said. 2. Thanks to Jake Randall . I would head into the store and talk to customer service. For a better experience, please enable JavaScript in your browser before proceeding. Minutes later, Singleton said she got the confirmation email the PS5 had shipped. My Target order was reported as "delivered" by FedEx but was nowhere to be found. Its a big company, theyll just reimburse you, well, a lot of them arent. Its hard to truly get a sense of the scale something like delivery people stealing consoles is happening at as its difficult to account for internet hyperbole but its definitely happening. We believe in protecting your valuable purchases from theft. And this came. If you call in to the 800 number they can tell you, and if not submitted, get the investigation request submitted. https://www.reddit.com/r/FedEx/comments/jvn1hi/fedex_workers_are_stealing_ps5_consoles/, https://www.reddit.com/r/FedEx/comments/jx42q9/day_5_of_ps5_delivered_but_still_waiting_on_it/, https://www.reddit.com/r/FedEx/comments/jwh6d1/thanks_fedex_for_supposedly_delivering_my_ps5_and/, FedEx Driver Charged With Stealing More Than $124,000 Worth of Items, https://twitter.com/search?q=fedex%20ps5&src=typeahead_click&f=live. They might be off in counts etc. I just got a PS5 from Walmart. Its very shocking. Peace and love y'all! Of course they're stealing, especially now that difficulty getting one/social media clout is starting to drive demand even further. When I informed her of the contents and asked if she thinks it was stolen, she said most likely yes. Picked up from Shipper weighing 14lbs," said . Mine, for instance, is on a truck that doesnt exist and Fedex cannot tell me why it was scanned or where the package in but because it's only been "out for delivery" for 32 hours they can't do anything more. Mine was stolen by UPS. Pre-ordered mine September 16th from Target. There's constantly reports from r/googlepixel that fedex stole their phones and they need to report to Google in order to have their phones, but I still don't believe that the amount of stealing stuff it's high, it will be unbelievable. Ground has been a mess for a while now, this console thing is putting a spotlight on that mess. 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