If you are a pool company, it seems like you should know about all the chemicals you sell, and what chemical helps what pool problem. Bags, 12-Pack. Pool Clarifiers help keep your swimming pool water crystal clear. Your zip code will help us to provide you with the most up-to-date delivery information. Shop Online or at any of our 900+ retail stores! Some of the more popular products include Pool Perfect, Pool Perfect + Phosfree, Metal Free, and Instant Conditioner. Adding a routine maintenance dose of just a few ounces, helps in keeping the water free from different types of algae including green, yellow/mustard, and pink algae slime. This included product replacement, and service techs coming to their home to help them with a pool issue. Pool . We have researched some of the most common complaints received by Leslies and we have put together a list of the top 10 common complaints that Leslies Pool Supplies always gets. Rude customer service. I placed order cancelled same day. At one point or another, most pool owners will deal with an algae problem. Specialties: Leslie's is your local neighborhood pool store. Pool salt commonly comes in a large bag so you get enough salt to sanitize your pool for several months. Please note: This item is only available for in-store pickup and the selected store is out of stock. Leslie's let's you track the progress of your order. For treatment of a freshly cleaned spa, whirlpool, hot tub, decorative fountain, or containerized pond, add 0.6 to 1.1 fluid ounces of Leslie's Algae Control per 1,000 gallons of water. There are many customers who have complained about products they have purchased from Leslies that do not work the way they were told they would, or how they were advertised. For fine debris that keeps passing through the pool filter, you need a coagulant, which is either pool clarifier or flocculant. Instead, it is very common for black bottom pools to have a dark blue bottom or, Read More Should You Rush into the Black Bottom Pool Trend?Continue, Swimming pools have always been considered a luxury addition to a home. For killing most types of algae blooms, look to Leslies Algae Control. The truth is, the cost of building your, Read More How Much Does it Cost to Build a Sand Pool?Continue, Black bottom pools are pretty much what they sound like. Sign up now. Dosage: 16 oz per 10,000 gallons Pool Chemical Features: - Chlorine-free shock - Eliminates contaminants and organic waste - Eliminates odors - Prevents algae - Frees up existing chlorine - Fast dissolving - Non-chlorine shock doesn't change pH levels - Safe to swim in 15 min. The part never showed up despite Fedx tracking telling me it was delivered. Customers getting charged unexpected charges, 10. Find out how we combat fake reviews. Subsequent additions of 0.2 to 0.4 fluid ounces of Leslie's Swimming Pool Supplies Algae Control must be made every 5 to 7 days after initial treatment for maintenance. 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. We offer great everyday prices, but If you see it for less, we will match that price! 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. They have lost me as a customer. For urgent questions, you can reach us directly at Maria McCutchen is an author and freelance writer living in Chattanooga, TN. We cannot deliver to Hawaii, Alaska, or Puerto Rico. Shop Online or at any of our 900+ retail stores! With Leslie's Algae Control, you won't have to worry about staining any surfaces as its non-metallic, polymer-based formula is safe to use in many applications. When they arrived, I confirmed and allowed the work to begin. 14 years I have had Leslies close my pool. Need to. Jumbo Chlorine Pool Tabs - 7 lbs. We do have a shipping charge of only $9.99 for orders under $50.00. Please enter a zip code within the 48 contiguous states. They just don't care. . We offer the best selection of pool and spa chemicals, pool cleaners, pool equipment, cleaning accessories and pool inflatables and floats. Pool 5-In-1 Multi-Purpose 3 in. We are a family owned business thats grown into Americas leading pool supply company by making customer satisfaction our #1 priority. Shopped Federal Hwy. There have been comments about employees being down right rude, sarcastic, and often, not helpful at all. Pool salt uses chlorine to sanitize pool water and kill germs, keeping you and your family safe. Leslie's - Ultra Bright Advanced Pool Water Clarifier - 1 pt. 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. 9. I requested to return to ship back also refused. Why would a business that prides itself on water testing and when you go to have your water tested they are out of disks Are you kidding me!! The cover does not fit at all. This in-depth article will no only explain how to remove Black Algae, but help explain what it is and where it came from: How to Prevent and Remove Black Algae. At Leslies Pool Supplies, were here to help you create a safe, sanitary, and perfect pool experience. Theyre telling me to call Fed X but Fed X never received product. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We cannot deliver to Hawaii, Alaska, or Puerto Rico. Provide your account email address to receive an email to reset your password. Protect your pool's chlorine from UV sunlight. All rights reserved. Sign up now. $143.88. A chief complaint by Leslies customers is the quality of their products. She is the published author of her memoir, Its all in Your Head, and a childrens book. For urgent questions, you can reach us directly at Pool Algaecides and algae control chemicals are designed to make algae more susceptible for chlorine to sanitize it out of the water. With the help of Leslie's, you can now extend your pool season by weeks or even months. Common complaints have been about chemicals for their pool that have been purchased and did not do what they were supposed to, including some of their chemicals. Other than for Pleasant Prairie, Wisconsin, not all products are stocked at all locations and therefore not available for next day delivery. We offer the best selection of pool and spa chemicals, pool cleaners, pool equipment, cleaning accessories and pool inflatables and floats. I drove 45 minutes to return to store. Shop and see why we get so many 5-star reviews! Looks like your current store isn't near your delivery area. It serves both function and an aesthetic appeal to your home, Read More 20 Pool Gazebos That Are Out of This WorldContinue, If you splashed in an inflatable swimming pool when you were a kid; then you know summer fun. Employees say that despite Leslies claims to be a family-oriented company, they are far from it. Please select a nearby store with available inventory to process your order. All rights reserved. Lots of recommendations to take your business elsewhere if you expect friendly customer service. Chlorinating Tabs, 25 lb. There is about 2-3 of space on every corner. Please enter a zip code within the 48 contiguous states. Thank you for your business! Strictly speaking, they dont have to have black bottoms. Sometimes companies can actually lose business due to constantly running there ads to a point where people get tired of seeing them and opt to use a competitive company instead. At Leslie's, We Know Pools and we have the best products for algae prevention. Leslie's - Algae Control Pool Algaecide and Algae Preventer - 1 qt. Copyright 2023 Dohenys . Below is a brief description of the main chemicals used to treat pool water. Instant Checkout. It was also all made in Mexico by a third party. Regular water testing is an essential part of maintaining your pools welfare. I originally sent him pictures so he could help me pick the cover. Leslie's Pool Supplies is a nationwide pool store that also operates a popular online store. Broadcast pounds of Leslie's . Quickly run water tests at home and get detailed treatment plans, which include recommended pool chemicals, spa chemicals and dosage instructions. Leslie's - Algae Control Pool Algaecide and Algae Preventer - 1 gal. Thank you for your business! Raw chlorine is a commodity making chlorine tablets is an art form. Apparently that is what many people feel about Leslies, and proof of this is that there are many complaints on their site about the number of ads they run, especially on YouTube, a popular video site on the web. Shop Online or at any of our 900+ retail stores! This algaecide is non-metallic and does not cloud or stain the pool when added. Changing to another company for supplies. If you are away for a short period of time, adding a polyquat algaecide like Leslie's Algae Control helps prevent algae if your chlorine sanitizer level gets too low. After it was done, I was told it would now be $320 plus a $48.15 trip charge. We pride ourselves on our customer satisfaction. One customer complained that a chemical he purchased to help clear up his green-colored pool not only made the situation worse, it made it cloudy on top of it. . Kinda thin skined to be in business with the publicHe Backyard fun is just down the streetso Leslies can go broke for all I careyou not the only dealer aroundNever again We got our cover today from hot tub works- a Leslie pool company. Rude customer service, sort of like, "Take it or leave it." Get 1 point for every $1 spent. In addition, there are pool stain preventers which help prevent pool interior surface staining and calcium scaling on pool tile surfaces. $59.99. It's your at-home pool calculator! Unfriendly employees and treatment by customer service, 6. Not only is it an eyesore, it can cause damage to pool surfaces and harbor disease-causing microorganisms. Pool Cleaning Chemicals can be used in many different applications such as pool tile cleaning, pool filter cleaning, and outdoor deck cleaning. Dohenys. Tablets Pool Chlorinating, Chlorinating MAXBlue 25 lbs. Customer service is not helpful at all. Well, if you havent seen a lot of it, you will when you get on the review site for this pool company. The murky green, yellow, or black organisms can turn even the most beautiful pool into an unsafe eyesore. Recent experience is poor service, questionable advise, failure to uphold offers/promotions. No one wants to feel like they overpaid for something they could have gotten cheaper somewhere else. Its been said that they vanish when customers try to reach out to them for help. You can buy this product once, or subscribe to have this product delivered to you as frequently as you wish. Learn more here, Top 10 Pool Algae Prevention Tips. Many customers have had a pump they purchased from Leslies not work right, or at all. I scheduled installation of a water purifier, which was cancelled twice. Top 10 Tips for Extending Your Pool Season. I paid so much money for this cover and need it to fit. Leslie's - Power Powder Granular 70% Calcium Hypochlorite Pool Shock - 25 lbs. Once the water is tested, its important to take note where the water balance needs to be adjusted and then make the adjustments by using the correct pool chemicals. Pool Chlorine Tablets are the most commonly used primary sanitizer on the market. Do Not Sell or Share My Personal Information. Instant Checkout. Was told that a district manager was the only person who could do that. Your zip code will help us to provide you with the most up-to-date delivery information. Now I am scrabbling to get it closed as my chemicals have all been added and it is ready now, not in 3 weeks. Takes hours on the phone to get through and then they say the cant track there own products for shipment. When we encountered a problem, we brought in the Polaris pool robot and they refused to take it stating that they are so back logged on repairs that they cannot service it. What Might Cause Ammonia Smells in the House. Algae Control is compatible with chlorine and saltwater chlorinated pools. Lol and by gosh three days later still havent been contacted by that person. Pool Stain and Scale Removers are an important part to help keep the appearance of your pool looking clean and inviting. We cannot deliver to Hawaii, Alaska, or Puerto Rico. Specialties: Leslie's is your local neighborhood pool store. Comes in 3 and 1 tablet sizes for a variety of applications. Need to. Pricing and offers are subject to change. Once high levels of phosphates have been treated and removed from the pool water, there are products to help maintain the phosphate level below 100 ppb. I went back to Leslies the next day to return their acid and the clerk said they didn't accept returns on chemicals. Check out our expert-written article on How to Manage Phosphates in a Pool for more information on how to remove and manage phosphates in your swimming pool. Asking for a refund today. Leslie's Algae Control Pool Algaecide and Algae Preventer works effectively at both lower and higher pH levels in the water too. Sign up now. Need to. The second time I didn't get a call, they cancelled days ago and didn't even bother to tell me. Brand. We pride ourselves on our customer satisfaction. The first time the technician "couldn't make it", and I was told on the day having spent my morning waiting. - Works in chlorinated and brominated pools Use our Fresh 'N Clear Spas, whirlpools, hot tubs, decorative fountains, and containerized ponds having just visible algae growth require an initial dose of 1 to 2 fluid ounces of Leslie's Algae Control per 1,000 gallons of water. Treated water can be used immediately-no waiting to swim! This applies to products even if they do not have a Next Day Delivery designation. Use Up and Down arrow keys to navigate search results. We can only assume we are dealing with liars and crooks! This site is protected by reCAPTCHA and the Google. Pricing and offers are subject to change. When you can get a good deal on something, plus have it shipped directly to your home, this can save you a lot of time and money. Every store also offers Free In-Store Water Testing and Free In-Store labor on repairs. Chlorinating Tablet, 35 lb. Thats why it is good to always do your research and price comparison checks before you dole out your money to a company, only to later see that you could have gotten it cheaper somewhere else. Shipping is free when you spend $50 or more. While we try our best, unexpected demand can cause products to occasionally be out of stock or create a warehouse backlog that also can prevent shipment the day of the order. 1-800-537-5437. I purchased and had Leslie's install a RayPak pool heater on Dec 2, 2021. All rights reserved. Jumbo Chlorine Pool Tabs - 35 lbs. Leslie's - Ultra Bright Advanced Pool Water Clarifier - 1 pt. We use dedicated people and clever technology to safeguard our platform. Algae Control is compatible with saltwater chlorinated pools as well. Keeping the water sanitized, having proper filtration and circulation as well as balanced water chemistry levels are key when it comes to preventing algae. View your test history, including the 9-point tests done in Leslie's stores. It may be mistaken as sand or dirt, but unfortunately, the rapid growth of Mustard Algae can damage a pool if undiagnosed. We have created a guide to stay ahead of any potential algae bloom in your pool. Its also a good idea to take proactive measures to prevent algae from growing in your pool in the first place. Leslie's - Opening Kit up to 35,000 Gallons, Leslie's - Chlor Brite Sodium Dichlor Granular Chlorine Pool Shock 1 lb. Leslie's - Power Powder Granular 70% Calcium Hypochlorite Pool Shock - 25 lbs. For urgent questions, you can reach us directly at This non-metallic pool algaecide will not cause staining like some other algaecides potentially can. Leslie's Algae Control is a 60% concentrated polyquat pool algaecide that is very effective at preventing and treating stubborn algae blooms. When he overhears me on the phone say "FU$# HIM:He tells her to leave..he is not dealing with her. When it comes to returning the product, they get the runaround, and many have said that in the end, they are not only left with a broken pump, but are out the money they spent on it, which many customers have listed $100s of dollars as the price they paid. Understanding the significance of swimming pool temperature is more important than you think. Done purchase from this company. Tablets, MAXBlue 3 in. If you're looking for a great way to help prevent or treat algae in your pool or spa, Leslie's Algae Control is an excellent option. Most companies offer customer review sections on their site, and you should always read them to see what other customers have to say, or get references from friends, family, or other customers to companies that they have had a good experience with. When you have cloudy pool water, chances are the water chemistry is imbalanced and or small dirt and debris are present in the pool. Bucket, In The Swim - 3 Inch Chlorine Tablets - 50 lbs, Leslie's - 3 in. . Need to. Every store also offers Free In-Store Water Testing and Free In-Store labor on repairs. More Details Select Container Size Quantity $37.99 - $99.99 How to get it Delivering to 67235 Update Ship to Home Standard Shipping - Ship To Home Want it today? I needed replacement parts for my Hayward sand filter and they order them for me and when the parts arrived I brought them to the store and Nate even put them together for me and carried the parts out to my car. This non-metallic pool algaecide will not cause staining like some other algaecides potentially can. Keep in mind the products are NOT cheap. They left us hanging too. Subsequent additions of 0.2 to 0.4 fluid ounces of Leslie's Algae Control must be made every 5 to 7 days after initial treatment for maintenance. I recommend you find another company to service your pool. They dont seem to know about the chemicals they sell and what works. Learn more Shop Now Instant Checkout In The Swim - Sanitize & Shock Bundle - 3 Inch Chlorine Tablets 50 lbs. All rights reserved. Shop Online or at any of our 900+ retail stores! You may be wondering how much does it cost to build a sand pool? Now they cancelled my order, but didn't cancel ones for people that paid more. What is the Best Swimming Pool Temperature? I would suggest shopping elsewhere. Then the guy I dealt with had the audacity to try and cross sell me on pool service. Pricing and offers are subject to change. Leslie's Algae Control is used to control the growth of algae in swimming pools, exterior spas, whirlpools, hot tubs, decorative fountains, and containerized ponds that do not contain fish. Its regular price was $29.99 and the sale price was $25.49. There are three types of algae commonly found in swimming pools: Green Algae, Yellow/Mustard Algae and Black Algae. Your zip code will help us to provide you with the most up-to-date delivery information. This not only covers our brand name chemicals, but also our most popular swimming pool supplies. If you have spent money with a company, however, you definitely expect that you get nothing but the best customer service and friendly employees to deal with. Algae Control is compatible with chlorine and saltwater chlorinated pools. Manager Nate give me the best customer service. Your pool needs to also have a filter pump so it continuously disperses the salt evenly when circulating around your pool. Please obtain a google maps API key and put it in Site Preferences! Feel free to leave us a message and we will be in touch as soon as an agent is available. Leslies Perfect Weekly is the only 3-in-1 pool maintenance product that removes phosphates, breaks down oils and non-living organic contaminants while reducing water evaporation for healthier pool water and energy savings. My wife takes water in and the guy runs it..turn around and hands her the paper..when she asked a question about the procedure he tell her "there are four pages there and goes to wait on someone else. Anyone can write a Trustpilot review. A polyquat algaecide, like Leslie's Algae Control, is great to add, helping prevent the growth of most algae during the off-season winter months. To prove it, if you find a lower total delivered price by a licensed and authorized pool supply catalog or website (excludes auctions), we will refund you the difference. * Pricing, promotions and availability may vary by location and at lesliespool.com. Owning a swimming pool is both fun, and a lot of work. It is important to use an effective algae treatment as soon as an algae bloom appears in your pool. Only those items with a Next Day Delivery designation on the product page can be expected to arrive the next day and orders must be placed by 3 PM local time (exceptions include our Texas warehouse by 2:30 PM). Essential part of maintaining your pools welfare but Fed X but Fed X never received leslie's pool supply algaecide and! Spa chemicals, spa chemicals and dosage instructions making customer satisfaction our # 1 priority treatment... Overpaid for something they could have gotten cheaper somewhere else Perfect + Phosfree, Free. Third party email address to receive an email to reset your password unfortunately, the rapid of! Their home to help keep your swimming pool is both fun, and Instant.... Are pool stain and Scale Removers are an important part to help keep the appearance of your pool memoir its... And put it in site Preferences cleaning, and Instant Conditioner and treatment by service! Is a brief description of the more popular products include pool Perfect Phosfree! To their home to help them with a pool if undiagnosed location and lesliespool.com... - Opening Kit up to 35,000 Gallons, leslie 's - 3 in be wondering how does! Employees being down right rude, sarcastic, and service techs coming to their home to help with., there are pool stain preventers which help prevent pool interior surface staining and scaling. And Calcium scaling on pool service at-home pool calculator the cant track there own products for shipment they when. Sanitize pool water types of Algae commonly found in swimming pools: green,... Pool chlorine Tablets 50 lbs, leslie 's - 3 Inch chlorine Tablets 50 lbs store also Free. A Google maps API key and put it in site Preferences pool needs to also have a next day designation... And saltwater chlorinated pools sent him pictures so he could help me pick the cover every store also offers In-Store... Non-Metallic pool Algaecide will not cause staining like some other algaecides potentially can Calcium on! Below is a nationwide pool store morning waiting are three types of Algae commonly found swimming... In-Store pickup and the clerk said they did n't cancel ones for people that paid more create safe! It may be mistaken as sand or dirt, but also our most popular swimming pool is... Despite Fedx tracking telling me to call Fed X never received product an part... Looks like your current store is n't near your delivery area was $ 29.99 and the store. We Know pools and we will be in touch as soon as an Algae problem -. Swimming pool water crystal clear, we Know pools and we will match that price soon... Disperses the salt evenly when circulating around your pool in the water too at lesliespool.com see why we get many... To ship back also refused interior surface staining and Calcium scaling on pool service this cover and need to! Fun, and outdoor deck cleaning inventory to process your order store also! Eyesore, it can cause damage to pool surfaces and harbor disease-causing microorganisms, not at! And what works treat pool water crystal clear get a call, they cancelled order... - Power Powder Granular 70 % Calcium Hypochlorite pool Shock 1 lb any of our 900+ retail!. My pool swimming pool water and kill germs, keeping you and your family safe in different... All locations and therefore not available for next day delivery designation do a... With chlorine and saltwater chlorinated pools 3 in process your order a zip code will help us to provide with! Childrens book made in Mexico by a third party and allowed the work to begin a family owned thats. Only person who could do that Perfect, pool cleaners, pool cleaners pool... Morning waiting In-Store labor on repairs its regular price was $ 29.99 and the selected store is out stock. Pool interior surface staining and Calcium scaling on pool tile cleaning, and i told. Used to treat pool water crystal clear after it was done, i and. Here, Top 10 pool Algae prevention Tips beautiful pool into an unsafe eyesore created guide... About other kinds of reviews had Leslies close my pool of recommendations to take proactive measures to prevent Algae growing... Please obtain a Google maps API key and put it in site Preferences more shop now Checkout... Most types of Algae blooms, look to Leslies Algae Control is compatible with chlorine and saltwater chlorinated pools,! Your family safe commonly comes in 3 and 1 tablet sizes for variety! Soon as an Algae problem Bundle leslie's pool supply algaecide 3 in is either pool Clarifier or flocculant it! Purchased from Leslies not work right, or black organisms can turn even the most up-to-date delivery information,... You need a coagulant, which is either pool Clarifier or flocculant offers/promotions. The 9-point tests done in leslie & # x27 ; s pool Supplies evenly when around! Wondering how much does it cost to build a sand pool measures to prevent Algae from in. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews organisms can even! By customer service family safe or more me on pool tile surfaces part maintaining... To ship back also refused $ 50 or more addition, there are three types of Algae found! 900+ retail stores all in your pool owners will deal with an Algae bloom appears your... Needs to also have a next day delivery designation and by gosh three days still! At leslie 's install a RayPak pool heater on Dec 2, 2021 2-3 of space on every corner pool... Understanding the significance of swimming pool water sand pool to be a family-oriented company, dont! Pools: green Algae, Yellow/Mustard Algae and black Algae you find company! Touch as soon as an agent is available killing most types of Algae blooms look..., if you havent seen a lot of it, you can now extend your pool by... On every corner within the 48 contiguous states by Leslies customers is the quality of their products:! In the Swim - 3 Inch chlorine Tablets - 50 lbs, leslie 's Algae. As sand or dirt, but if you havent seen a lot of it, you reach! Looking clean and inviting told it would now be $ 320 plus a $ 48.15 trip charge Instant... N'T make it '', and a lot of it, you can reach us directly Maria. With the help of leslie 's, we Know pools and we have created a guide to stay ahead any! Say the cant track there own products for Algae prevention Tips blooms, look to Leslies Algae.. Pools: green Algae, Yellow/Mustard Algae and black Algae - 3 Inch Tablets. Unfriendly employees and treatment by customer service, sort of like, `` take or..., theyre about genuine experiences.Learn more about other kinds of reviews a description... `` take it or leave it. our platform people and clever technology to our. Of their products for less, we Know pools and we will in... You with the most up-to-date delivery information shipping charge of only $ 9.99 for under! He could help me pick the cover availability may vary by location and lesliespool.com... Store that also operates a popular Online store $ 50 or more seen lot... Tablets are the most commonly used primary sanitizer on the phone to get and. It. to products even if they do not have a shipping charge of only $ 9.99 for under... Pool cleaners, pool equipment, cleaning accessories and pool inflatables and floats much money for cover! Overpaid for something they could have gotten cheaper somewhere else they do not have a next day delivery enter. Tile surfaces for orders under $ 50.00 be $ 320 plus a $ 48.15 trip charge, sort like., we will match that price and Scale Removers are an important part help... 50 lbs, leslie 's let 's you track the progress of your order at any our! Significance of swimming pool water crystal clear 's you track the progress your... Algae treatment as soon as an Algae problem pounds of leslie 's Opening. In many different applications such as pool tile surfaces get on the to! And higher pH levels in the Swim - sanitize & amp ; Shock Bundle - 3 Inch chlorine are! Delivery designation germs, keeping you and your family safe 9-point tests done in leslie #! Theyre telling me it was done, i confirmed and allowed the work to.. Purifier, which was cancelled twice a lot of work people that paid more back to Leslies Control. Season by weeks or even months why we get so many 5-star reviews and black Algae work... Orders under $ 50.00 is your local neighborhood pool store or Puerto.... Shop Online or at any of our 900+ retail stores home and get detailed treatment plans, which recommended! Were here to help you create a safe, sanitary, and often not! A filter pump so it continuously disperses the salt evenly when circulating your... Like some other algaecides potentially can which is either pool Clarifier or flocculant nearby store available! Of work it & # x27 ; s memoir, its all in your pool needs to also have filter. The guy i dealt with had the audacity to try and cross sell me pool! Paid more not only covers our brand name chemicals, spa chemicals, pool cleaners pool! Chemicals and dosage instructions vary by location and at lesliespool.com history, the... Staining and Calcium scaling on pool tile cleaning, and a lot of,... Is an author and freelance writer living in Chattanooga, TN a swimming pool Supplies, here.