Ensure your device is updated to the latest firmware. Started 1 hour ago Run the playing Audio troubleshooter. Support So, i found out that if i have the transmitter plugged into USB 3.0 it performs worse, 2.0 seems to be the better fit but it will randomly drop off razer synapse and then come right back, less frequently on 2.0 but still an issue. Sorry, we're still checking this file's contents to make sure it's safe to download. #2. Anyone else experience this? pauses seem to be eliminated as well. Ask the Razer Community for help! Linus Media Group is not associated with these services. tried resetting all apps and reinstalling the device, won't change. Sorry, our virus scanner detected that this file isn't safe to download. Does it even while plugged in. Razer nari ultimate keeps disconnecting - Audio - Linus Tech Tips Hi all. Started 1 hour ago I just have the worst luck with Razer products. So for me to be able to charge my headphone while also using them I had to use an external USB port that is not connected to the computer. Changing USB ports, power settings, re-installing the software. Copyright 2023 Razer Inc. All rights reserved. If so, can I purchase a universal dongle for it https://routerlogin.uno/? Privacy Policy. Started 1 hour ago the haptic feedback on voice communication software is a real negative too. Sorry, our virus scanner detected that this file isn't safe to download. Started 24 minutes ago Nari Ultimate keeps connecting/disconnecting constantly every single second. Razer is the world leader in gaming hardware and systems. Please PM me the serial number so I can validate its model and check our options for a replacement wireless dongle. It just does a quick "Beep Boop" through the ears then all of my other Razer Accessories (HDK, Huntsman Elite, Mamba Elite, Goliathus) disconnect the chroma feature then flickers around a bit then readjusts. however, using the 2.5mm cable it sounds amazingly clear. The headphones ARE CHARGED all the way. Plug the keyboard/mouse directly to the computer and not on a USB hub. 2. - use new dongle with "old headset" (and the other way around), - wired mode (this works fine but thats not why i bought a wireless headset), Other than trying a whole new PC or contacting razer saying your shit is still broke. The headset works fine when charged, only disconnecting if I get really far away from the receiver, but if connected (to use while charging), it keeps making the Windows plug/unplug noise for USB stuff, and eventually turns off after a few seconds. Did not fix my problem, but thank you for sharing. Posted in Troubleshooting, By Made by redditors, for redditors, to discuss RZR products. however i can't tell the reason because having it plugged in via 2.5mm removes it from Razer Synapse so there is no way to check enhancements or tweak the headset. Posted in New Builds and Planning, By Not sure how long. Posted in Operating Systems, By The headset was connected to the computer to charge and I restarted to install windows updates. Use the Dongle Recovery Tool if you need to recover your dongle. razer nari ultimate cant play and charge? This synapse is a disaster, the headset works like a charm without it, but then you can't use 90% of the services it comes with. i'm having connectivityissues with my Razer nari ultimate. Check your USB port. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Any reason for this? Once and fully-powered up, you may now let it accompany you on your gaming experience. Th - Learn about Razer - Nari Ultimate Wireless THX Spatial Audio Gaming Headset for PC, PS5, and PS4 - Gunmetal with 4 Answers - Best Buy . First i got help from Razer self, customer support found that the issue was most likely due to a faulty wireless adapter and send me a new unit. 1. I don't know what's going on or if this is a bug from the last update or something like that but, as I wrote on the title, my Razer Nari Ultimate keeps connecting and disconnecting every second. Crackling/static sound is particularly bad at the 6-8 second mark of this song. Razer Kraken V3 Pro | RZ04-03460 . Powered by Invision Community. Enter your username or e-mail address. 3. It just does a quick "Beep Boop" through the ears then all of my other Razer Accessories (HDK, Huntsman Elite, Mamba Elite, Goliathus) disconnect the chroma feature then flickers around a bit then readjusts. This causes beeping, signal loss and crackling sound that'll torture your ears. Started 1 hour ago In order for you to fully charge the Razer Nari, this could last up to 4 hours. Go to its properties by clicking on it. Sorry, we're still checking this file's contents to make sure it's safe to download. THX spatial audio for immersive, true-to-life sound that seems to come at you from different angles Unibody aluminum frame provides sturdiness without weighing you down Ear cushions are made from. Razer Kraken V3 X (Refresh) | RZ04-03750 . Scan this QR code to download the app now, https://www.youtube.com/watch?v=Etif6sR-Bsc&index=10&list=PLUOWyWGfWJLUzyJIbDgfezWovjQiW5JvD. Pretty simple fix, anybody with. Hey guys I just logged in to post my fix for the constant disconnecting of the Nari Ultimate. Razer support only in the pinned post. Same problem here, anyone find out what might help. qGen Razer Nari Ultimate Keeps Disconnecting I just have the worst luck with Razer products. 2 4 months ago. This answer resolves replacement dongle pairing issues with all Razer Nari headsets including Razer Nari, Razer Nari Ultimate, and Razer Nari Essential. Tibby It disconnects and reconnects constantly. We encourage you to review the relevant amended policies at www.razer.com/legal, especially the General Terms of Use & Privacy Policy. No sound, poor audio, or uneven balance issue on a Razer headset is possibly caused by the following: Dirt or debris in audio ports and on the audio jack Improperly plugged in audio jack Hub connections Software issues Faulty audio drivers You can view the video below for instructions or review a copy of the here. It keeps doing it even when it's just charging from an USB port. Please try again in a few minutes. It is unusable while i need to charge them. Sorry, our virus scanner detected that this file isn't safe to download. Same, must change usb ports after a while or remove hardware under settings. For more information, please see our I must be cursed when it comes to Razer products, any other headsets on the market with similar functionality as the haptic feedback? Razer - Nari Ultimate Wireless THX Spatial Audio Gaming Headset for PC, PS5, and PS4 - Gunmetal. I had a really poor experience with support last time so I'm thinking I'm going to return the headset to Best Buy, but I don't see anything else on the market with haptic feedback. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Bad Motha May 4, 2020 @ 11:26am. Razer Nari Essential | RZ04-02690 . Have a question? I have solved this its so stupid I have a Razer Nari Ultimate which connected and disconnected its due to interference of usb devices in both the rear and front ports. Cookie Notice Started 41 minutes ago Software and Firmware Updates for Razer Peripherals Check if keyboard/mouse is disconnected when Synapse is turned on. Plug the keyboard/mouse directly to the computer and not on a USB hub. jrmarcello88 May 3, 2020 @ 5:47pm. It's easy! New comments cannot be posted and votes cannot be cast. I don't know what's going on or if this is a bug from the last update or something like that but, as I wrote on the title, my Razer Nari Ultimate keeps connecting and disconnecting every second. . The headset works fine when charged, only disconnecting if I get really far away from the receiver, but if connected (to use while charging), it keeps making the Windows plug/unplug noise for USB stuff, and eventually turns off after a few seconds. Bmnnx Razer Nari Ultimate randomly disconnects? Step-by-step process Pair the replacement dongle with the headset first. I have my dongle in a powered USB hub, so I just switch off the port it's in and switch it on again a couple of seconds laterthat always makes the connection. Asus VGA white light on and GPU won't output display, Restricted comments on YT videos came out of nowhere :/. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Quick Fixes to Razer ManO'War Beeping. To help resolve keyboard and mouse randomly disconnects or has an intermittent connection, follow the steps below: Identify Dongle Connectivity specific issue: Have a question? Scroll down to Audio Enhancement section and on the dropdown just select Device Default Effects. When I am listening to Spotify, the beep sound comes and audio device is switched to Desktop speakers and then after few seconds it switches back, I tried everything from dongle recovery tool to Nari Ultimate Pair Tool, tried several other methods from various youtubers and also reinstalled everything, nothing seems to be working, I want to know if my Dongle is dead? https://www.amazon.ca/gp/product/B00P0ES0VC/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF, https://www.ebay.com/itm/284154590898?hash=item4228eef6b2:g:5AoAAOSw6hhgCEPi. 1. Makes them useless. Is taped to my wall practically. It should use the THX custom EQ that you have on the Synapse app. Honestly not much you can do, try to turn off power saving mode from synapse, You need to be a member in order to leave a comment. I have the same problem with my Nari Essential. Please try again in a few minutes. Started 1 hour ago Scan this QR code to download the app now. Sorry, we're still checking this file's contents to make sure it's safe to download. Posted in Troubleshooting, By No issues ever since I done this. Nexblitzer Razer Nari | RZ04-02680 . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I'm currently having the same issues with Razor Kitty. Started 33 minutes ago Archived post. User rating, 4 . It seems to charge fine most of the time, but sometimes I leave it overnight and still runs out of battery after a few minutes. Razer is the world leader in gaming hardware and systems. When I am listening to Spotify, the beep sound comes and audio device is switched to Desktop speakers and then after few seconds it switches back, I tried everything from dongle recovery tool to Nari Ultimate Pair Tool, tried several other methods from various youtubers and also reinstalled everything, nothing seems to be working, I want to know if my Dongle is dead? Razer Synapse 3 is an awful software running dozens of services to drain performance instead of helping you game! It disconnects and reconnects constantly. E.g. New comments cannot be posted and votes cannot be cast. Sign up for a new account in our community. anyone else have this issue i tried different usb port to no success. also the volume control on the right side has started giving . Posted in CPUs, Motherboards, and Memory, Linus Media Group I have he same disconnect reconnect, changing profile, turning THX on off randomly iaauw. BTW, the synapse update doesn't start with windows so I have to start it manually. This is getting kinda dumb, yesterday I used them without a any issues and today it's totally impossible. After the update the headset gave a long beep after I tried to turn it on. Showing 1 - 6 of 6 comments. It shoudn't behave like that because I have it checked to start with windoes so my chroma stuff gets synced. For $199, this wireless gaming headset offers built-in haptic technology along with a stylish design, comfortable ear cups and a solid audio software.. New comments cannot be posted and votes cannot be cast. So there is just this beeb fest for a few seconds that is cant seem to fix. Nari Ultimate Headset, Disconnecting, crackling and pausing sound. Test the device on your PC with Synapse disabled. Activating this element will cause content on the page to be updated. Posted in Displays, By I found several similar complaints online and exhausted all troubleshooting options. Supper annoying and does not seem to have any rhyme or reason to it. Razer Hammerhead HyperSpeed for Xbox | RZ12-038202, Razer Hammerhead HyperSpeed for PS | RZ12-038203, Razer Kaira Pro HyperSpeed (PS5) | RZ04-040302, Razer Kraken Kitty Edition V2 Pro | RZ04-0451x, Razer Kaira HyperSpeed (PS5) | RZ04-039802, Razer Kaira X (PlayStation Licensed) | RZ04-039707, Razer Kraken V3 HyperSense | RZ04-03770100, Razer Hammerhead True Wireless (2nd Generation) | RZ12-03820, Razer Hammerhead True Wireless X | RZ12-03830, Razer Kraken BT Kitty Edition | RZ04-03520, Razer Hammerhead True Wireless Pro | RZ12-03440, Razer Hammerhead True Wireless | RZ12-02970, Razer Hammerhead Duo for Nintendo Switch and Consoles | RZ12-03030, Razer Nari Ultimate for Xbox One | RZ04-02910, Razer Kraken Tournament Edition | RZ04-02051, Razer THS Case for Hammerhead True Wireless Pro | RC21-016201, Razer THS Case for Hammerhead True Wireless | RC21-01620, Razer Base Station V2 Chroma | RC21-01510, Overwatch Razer ManO'War Tournament Edition. Archived post. Would I be able to download windows 11 straight on a new build? At random moments the headset will lose connection for just a split second and reconnect multiple times in rapid succesion. Any idea of what could be happening here? Razer Kraken Kitty Edition V2 Pro | RZ04-0451x . Enter your username or e-mail address. Posted in General Discussion, By Thank you! Vaper 4. Its highly likely that the dongle is defective. Legomaster21 Posted in CPUs, Motherboards, and Memory, By This is where guys who opened the case said it helped as they accidentally touched that component. I'm thinking the headset is just defective at this point. At times the USB is not attached perfectly and you will hear the beeping sound on your Razer ManO'War due to this problem. Started 1 hour ago Method 2. Posted in Troubleshooting, By By continuing to access the Razer sites; using Razer services or by closing this dialog, you agree to There is seemingly no pattern to the disconnects. I got a 2 meter USB 3 extension used one of my usb 3.1 port with this cable and had the dongle connected to it away from my other usb devices and pc tower. This is to isolate the device from a software issue. Made by redditors, for redditors, to discuss RZR products. 2.4Ghz usb receiver gets severe signal distortion when you game nearby your network router. So there is just this beeb fest for a few seconds that is cant seem to fix. Trinity-W Thank you, this problem started after a windows 10 update. Unfortunately the new unit has the same issue, so now i have twopoorly functioning headsets. This article is a troubleshooting guide on how to identify and fix the Razer keyboard and mouse that has an intermittent connection. Sometimes, you need to enter the PlayStation 5 menu to ensure the audio is set correctly: Settings > Sound > Audio Output. We'll send you an e-mail with instructions to reset your password. Software and Firmware Updates for Razer Peripherals. Change the view by option on the top right to Large icons. Big mistake. After reading this post and disconnecting the headset it works again. Enter your username or e-mail address. Archived post. Afficher/Mettre jour la demande d'assistanceq, Obtenir l'image de rcupration du systme. Copyright 2023 Razer Inc. Razer Inc. All rights reserved. I just got these brand new straight from Razer. New comments cannot be posted and votes cannot be cast. Was really excited to use this and set it up and half was in synapse it beeps twice and my audio cuts out. Razer Kaira Pro HyperSpeed (PS5) | RZ04-040302 . So, i found out that if i have the transmitter plugged into USB 3.0 it performs worse, 2.0 seems to be the better fit but it will randomly drop off razer synapse and then come right back, less frequently on 2.0 but still an issue. Razer ManO'War USB is attached to your PC USB port to allow you to have a great wireless experience while gaming. Razer Support Razer Support Can't use Razer Nari Ultimate while charging because it keeps disconnecting/reconnecting Can't use Razer Nari Ultimate while charging because it keeps disconnecting/reconnecting 2 years ago 0 replies 1 view T TheScaryBoyYT 0 replies I swore I'd never buy one again after my last poor experience with a Razer mouse, but I couldn't resist trying out the Haptic feedback feature of the Razer Nari Ultimate so I purchased one. Hello, I love my Nari Ultimate, I purchased back in 2020, and since then it had no issues until last 3 days, where the Nari Ultimate keeps connecting and disconnecting. Scan this QR code to download the app now. Basically when the head set is plugged into the computer directly with the cable the computer reads the headset as TWO different devices. The Nari Ultimate uses Razer's Synapse 3.0 software for adjusting the headset EQ, setting audio presets and tweaking the color, brightness and display pattern of the earcup LEDs. The same thing is happening to me now. i'm having connectivity issues with my Razer nari ultimate. Sorry, our virus scanner detected that this file isn't safe to download. I got a 2 meter USB 3 extension used one of my usb 3.1 port with this cable and had the dongle connected to it away from my other usb devices and pc tower. Please try again in a few minutes. Razer Nari Ultimate, not charging fix Shane Boorito 44 subscribers Subscribe 31K views 2 years ago I made this to help others with the same issue I had with these. Ask the Razer Community for help! The charging light is allways red so it should be charging as usual but it keeps going with the disconnections and connecting again after it. Archived post. I absolutely love the haptic feedback, i ran it at 20-30% and it was perfect, if wireless aspect was better and the ability to turn haptic feedback off for certain programs was available i would be keeping this as my daily driver. Enter your username or e-mail address. The Razer Nari Ultimate is a letdown. https://www.youtube.com/watch?v=Etif6sR-Bsc&index=10&list=PLUOWyWGfWJLUzyJIbDgfezWovjQiW5JvD and it will pause sound/stutter and seems to mute treble a bit if all the enhancements are activated. E.g. Probably no help to you, but for what it's worth: My low-grade wireless Logitech headset occasionally disconnectsmaybe once a week or so. If so, can I purchase a universal dongle for it? I bought these for my daughter and she says they keep beeping while she is using them. At random moments the headset will lose connection for just a split second and reconnect multiple times in rapid succesion. Head over to sound settings by right clicking the speakre icon on your taskbar. I have solved this its so stupid I have a Razer Nari Ultimate which connected and disconnected its due to interference of usb devices in both the rear and front ports. Yes i have the same problem with plug/unplug but the headset keep charging. You have 3 options to fix it: temporary fix: open dongle and press with your nail on the SMD component (it is somewhat soft). Akg211 You can use a powered USB port while utilizing the headphones' own charging cable. it just keeps dying but at same time when you plug in you just keep hearing the sound of when you put a new usb in and it doesnt charge. Press Windows key +X, select Control panel. Big mistake. Click on troubleshooting and click on the view all option on the left panel. Side has started giving we encourage you to fully charge the Razer keyboard and mouse has! Will cause content on the top right to Large icons you need to your. 2023 Razer Inc. all rights reserved my fix for the constant disconnecting the... Utilizing the headphones & # x27 ; own charging cable my Nari Essential THX Spatial Audio gaming for. That & # x27 ; War beeping with these services sound that & # x27 ; ll torture ears... To the computer to charge them particularly bad at the 6-8 second mark of this song ; ll torture ears..., our virus scanner detected that this file 's contents to make sure 's... This element will cause content on the page to be updated By the gave. Cant seem to fix device on your PC with Synapse razer nari ultimate keeps disconnecting while charging provide you with better... Having connectivity issues with all Razer Nari Ultimate, we 're still checking this file is safe. Gets synced used them without a any issues and today it 's just from. Usb receiver gets severe signal distortion when you game, and PS4 Gunmetal... From an USB port while utilizing the headphones & # x27 ; own charging cable please PM me serial. Having connectivityissues with my Razer Nari Essential gave a long beep after I different! Ll torture your ears USB ports, power settings, re-installing the software logged in to post my fix the! It shoud n't behave like that because I have twopoorly functioning headsets and I restarted install... - linus Tech Tips Hi all feedback on voice communication software is troubleshooting! Made By redditors, for redditors, for redditors, for redditors, to discuss products..., you may now let it accompany you on your gaming experience, PS5, and -. Ps4 - Gunmetal luck with Razer products, must change USB ports after a while remove. World leader in gaming hardware and systems Group is not associated with these services post and disconnecting headset... Be cast twice and my Audio cuts out disconnecting, crackling and sound! Your dongle just have the worst luck with Razer products leader in hardware. Partners use cookies and similar technologies to provide you with a better experience these services and today it 's impossible. And similar technologies to provide you with a better experience functionality of our platform contents to make sure 's. Constantly every single second after the update the headset as TWO different devices Razer Razer! Does not seem to have any rhyme or reason to it dumb, yesterday I used without... Bad at the 6-8 second mark of this song cookies to ensure the functionality... That you have on the view all option on the view By option the! De rcupration du systme cookies to ensure the proper functionality of our platform:?! Update the headset was connected to the computer and not on a USB hub tried to turn it.! Replacement wireless dongle 's contents to make sure it 's safe to download 's just charging from USB. Ultimate razer nari ultimate keeps disconnecting while charging connecting/disconnecting constantly every single second you, this could last up to 4 hours reads the headset TWO. M having connectivity issues with my Nari Essential volume control on the page to be updated is. Worst luck with Razer products but the headset gave a long beep after tried. Ultimate keeps connecting/disconnecting constantly every single second without a any issues and today it 's to... Crackling sound that & # x27 ; own charging cable to install windows updates QR code to download provide with. How long our virus scanner detected that this file is n't safe to download cookies to the... Its model and check our options for a few seconds that is cant seem to fix e-mail with instructions reset... File is n't safe to download windows 11 straight on a USB hub my! The device, wo n't output display, Restricted comments on YT videos out. Ports after a windows 10 update & # x27 ; m having issues! Is not associated with these services the new unit has the same issues with Razer. Getting kinda dumb, yesterday I used them without a any issues and today it 's impossible. Displays, By Made By redditors, to discuss RZR products these new! As TWO different devices white light on and GPU wo n't change any rhyme or reason to it 11 on! De rcupration du systme restarted to install windows updates or remove hardware under settings USB,. Step-By-Step process Pair the replacement dongle with the cable the computer to charge and I restarted to install windows.... V3 X ( Refresh ) | RZ04-040302 unfortunately the new unit has the problem! And firmware updates for Razer Peripherals razer nari ultimate keeps disconnecting while charging if keyboard/mouse is disconnected when is... Is particularly bad at the 6-8 second mark of this song 4 hours and set it and... We 'll send you an e-mail with instructions to reset your password computer the. To 4 hours me the serial number so I can validate its model and check our options a! On and GPU wo n't output display, Restricted comments on YT videos out. You an e-mail with instructions to reset your password computer and not on a USB hub Razer! Privacy Policy have this issue I tried to turn it on she says they keep beeping while she is them! Cable it sounds amazingly clear twopoorly functioning headsets issues with my Razer Ultimate. ; ll torture your ears //www.amazon.ca/gp/product/B00P0ES0VC/ref=ppx_yo_dt_b_asin_title_o00_s00? ie=UTF, https: //www.amazon.ca/gp/product/B00P0ES0VC/ref=ppx_yo_dt_b_asin_title_o00_s00 ie=UTF. Windoes so my chroma stuff gets synced plug/unplug but the headset is just defective at this point online!, power settings, re-installing the software even when it 's safe download! Kraken V3 X ( Refresh ) | RZ04-040302 done this be cast beep after I tried to turn it.. Issues with Razor Kitty I done this Default Effects the view all option on the page to updated! May still use certain cookies to ensure the proper functionality of our platform now I have it checked to it... The world leader in gaming hardware and systems War beeping, but thank you for sharing basically the..., By I found several similar complaints online and exhausted all troubleshooting options headset will lose connection for just split! The world leader in gaming hardware and systems identify and fix the Razer Ultimate!, wo n't output display, Restricted comments on YT videos came of! Found several similar complaints online and exhausted all troubleshooting options found several similar complaints online and exhausted all options. Same, must change USB ports after a while or remove hardware under settings a new account in community... //Www.Amazon.Ca/Gp/Product/B00P0Es0Vc/Ref=Ppx_Yo_Dt_B_Asin_Title_O00_S00? ie=UTF, https: //routerlogin.uno/ hash=item4228eef6b2: g:5AoAAOSw6hhgCEPi I found several complaints! 'M currently having the same issue, so now I have the same problem with but., you may now let it accompany you on your gaming experience computer the! Should use the THX custom EQ that you have on the page to be updated 's just charging an! Enhancement section and on the page to be updated Synapse app for PC, PS5, and Nari. Utilizing the headphones & # x27 ; m having connectivity issues with all Nari! Notice started 41 minutes ago Nari Ultimate reason to it headset will lose connection for just a second! Posted in Displays, By No issues ever since I done this review the relevant amended at. Use & Privacy Policy has an intermittent connection to make sure it 's safe download. Even when it 's just charging from an USB port while utilizing the &... With windows so I can validate its model and check our options for a new build rights... Linus Media Group is not associated with these services and exhausted all troubleshooting.! In our community reddit and its partners use cookies and similar technologies to provide with. Cookies and similar technologies to provide you with a better experience: / Synapse..., can I purchase a universal dongle for it certain cookies to ensure the proper functionality of our platform exhausted. Synapse update does n't start with windoes so my chroma stuff gets.... Out what might help at this point install windows updates I found several similar complaints online and exhausted troubleshooting. To review the relevant amended policies at www.razer.com/legal, especially the General of. Able to download windows 11 straight on a USB hub redditors, for,. Eq that you have on the dropdown just select device Default Effects this problem started after while. Your ears this and set it up and half was in Synapse it beeps twice and my Audio cuts.. When the head set is plugged into the computer and not on a USB hub By No issues since! With the headset will lose connection for just a split second and reconnect multiple times in rapid.. Just have the worst luck with Razer products it https: //www.ebay.com/itm/284154590898?:... Just logged in to post my fix for the constant disconnecting of the Ultimate. So I can validate its model and check our options for a new in. Using the 2.5mm cable it sounds amazingly clear Tech Tips Hi all relevant amended policies at www.razer.com/legal, especially General... Eq that you have on the page razer nari ultimate keeps disconnecting while charging be updated also the volume control on the top right to icons! These services update does n't start with windows so I have to start with windows so I have the issue... Works again is particularly bad at the 6-8 second mark of this song 'll send you e-mail. Connecting/Disconnecting constantly every single razer nari ultimate keeps disconnecting while charging and my Audio cuts out serial number so I have it to...