If there is a problem with your tankless water heater, it will beep and display an error code. It should take a quarter-turn. So I tried cleaning (sanding) the flame sensor (youtube) and that has completely solved the problem. All Right Reserved by HeaterFixLab. It may cause a weak flame or no flame at all. Your gas line can get clogged by dirt, loose debris, insects, tree roots, and even water. Once the ignitor coil is replaced, turn the water back on the the system and power on the unit. This fault code is also common on Rinnai and Richmond tankless systems. As the gas starts to flow, it could take anywhere between one to ten minutes to bleed the air out of the pipes. Open the front panel by removing the screws around the unit. Defective Igniter Wire Harness. To finish the installation, screw the igniter coil in place and replace the plastic insert. Start by checking that you have gas to the unit by ensuring that all valves are in the open position. First, try resetting the system by turning it off and then on again. Then, replace the Thermophile Wire and feed them through the Manifold Door. The average water heater flood claim is $4,440 1. It should compress inward a quarter-inch when kept in this position. It is important to not the this sound is not a temperature warning. Called support number for Hybrid water heater 800-995-0982 (Thanks! This is the reset button. Evacuate the home as soon as possible to avoid injury or possible death. Rheem tankless water heater code 11 appears when there is an ignition failure. To see if this is the case, drain the water heater so you can remove scale and sediment from the tank. Only Rheem Tankless systems that are installed indoors will show an Error Code 13. Step 1 Check around your hot water heater for flammable products and for a natural gas leak. When service is required, a component breaks, or a gas or water leak is present, tankless water heaters will sound an audible alarm. Check the Rheem tankless water heater manual for your specific model. Press both the left and right buttons on the control pad at the same time. Water heater error code 7 flash Jun 19, 2016 Carter's Electric Service 214 subscribers Subscribe 732 215K views 6 years ago Rheem 50 gal 40 gallon Performance Platinum water heater with. E03 This code indicates that the units flame sensor is dirty or defective. Once you have confirmed that the system is getting enough gas supply, your ignitor coil is the problem and will need to be replaced. Save my name, email, and website in this browser for the next time I comment. Can't find what you're looking for? If the circuit has flipped off, flip it on. What is Rheem Tankless Water Heater Code 11, How to Fix Rheem Tankless Water Heater Code 11, Step 1: Remove the Front Panel of the Rheem Tankless Water Heater Unit, Step 3: Shut off Water and Drain the Unit, Step 4: Check that there is Gas supply to the unit, Rheem Tankless Water Heater Ignitor Location, How To Check Ignitor on Rheem Tankless Hot Water Heater, Rheem On Demand Water Heater Troubleshooting Quick Fixes, Rheem Tankless Water Heater E5 Error Code - Fixed, [Fixed] Rheem Tankless Water Heater Code 12, Rheem Tankless Water Heater Code 29 (How to Troubleshoot), Rheem Tankless Water Heater Error Code c7 (How To Fix), Rheem Tankless Water Heater Code P1: What It Means + How to, Rheem Tankless Water Heater Code 76 (Troubleshooting Guide), Rheem Tankless Water Heater Error Code 13, Rheem Tankless Water Heater Code 12 (Fixed). If you see any of these error codes, follow the instructions above to resolve the issue. You ultimately will be better served by replacing the Ignitor Coil. A113_A No Evap or Suction Press. Our comprehensive Rheem Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. If the temperature No, a water heater is not part of an HVAC system. The gas supply to the unit may be insufficient. This light is designed to help you troubleshoot any problems that you may be having with your unit. Next, check the incoming water pressure to make sure it is within the operating range for the unit. Luckily, weve compiled a list of the most common error codes and their meanings to help you troubleshoot the issue. If your Rheem tankless water heater is giving you an error code, it can be frustrating trying to figure out what the problem is. Cut a strip about 12 inches long and then cut it width wise in half. Now, take a flathead screwdriver and examine the gas regulator from behind. How? Remove the cap from the regulators very center. This flashing is usually accompanied by a high pitched beeping sound. Rheem Water Heater Vapor Sensor Keeps Tripping Fixed! Probable causes: Vent blockage, switch tube blockage, faulty switch, blower improper operation, or temperature switch open. This sensor is designed to shut off your water heater system to prevent fires in case flammable vapors are present within the area. If I do, then the next place I look is to replace the ignition coil. This guide to common water heater problems covers gas and electric models from Rheem, Ruud, and other brands. Keep reading our Rheem tankless water heater troubleshooting guide to get your heater running ASAP. One of the few downsides of using a tankless system is that when a fault code occurs, there is no way to get any hot water. Check to make sure that the sensor is properly connected and that there are no loose wires. Rheem tankless water heater code 11 might also be caused by a broken or damaged igniter wire harness. Rheem smart water heaters with EcoNet can notify you if there is a leakhelping you avoid water damage. If your water heater does not begin working or another "lock out" condition occurs, have a competent hot water heating specialist diagnose the system and make repairs. Just so it wasn't totally covering the oval holes along the bottom of the water heater. * All pros listed are independent dealer-owned . If the reading on your multi-meter reads below 9k or above 45k ohms, the flammable vapor sensor is faulty and in need of replacement; you cannot reset the system until this issue is resolved. Check whether the unit has a gas supply. Generally, Rheem water heaters flicker two light codes- red and blue. Our comprehensive Rheem Water Heater error code guide will explain common issues,. Manage Settings 03. If the igniter fails, the water heater will not turn on. Make sure there is no visible damage to any of the parts. Remove the plug for the unit and turn of the circuit breaker in the main panel to your home. What is Rheem Tankless Water Heater Code 11. The hot water should begin to run within 15 minutes. Then flash 6 times and then 3 times. If you still cant get your Rheem tankless water heater to work properly after following these steps, please contact a qualified service technician for assistance. In this post, I will discuss what this fault code is and how to resolve it to get your tankless unit operational as quickly as possible. Why is my Rheem water heater beeping? Take it to the nearest gas station to get filled up. You can also turn on other appliances in the home that use gas (stove, fireplace). Senses paint fumes gas etc. I followed your instructions to enter the test mode and got these readings: At 55, Et 200,St 35, dt 180. You may need to purchase some Rheem parts or hire professionals for help. Occasionally on some units that I have worked on, the error code can be caused because the unit is improperly vented on top. If you have this code, it is important to check your vent pipe to make sure it is clear and not blocked. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Read More Propane Heater For Bed BugsContinue, Read More How Much Propane Does A Tankless Water Heater UseContinue, Read More Propane Vs Electric Water HeaterContinue, Read More Top 10 Best 80 Gallon Electric Water Heater (2022 Latest Price)Continue, Read More Top 10 Best 20 Gallon Electric Water Heater For 2022 (Buying Guide)Continue, Read More Best electric tankless water heater for rvContinue. For example- a gas leak. Reattach the snow-filled tank and your heater will be good as new. Set the valve to the On position now that the pilot light has lit. How? Ohms should say over 45,000 mine said 222,000 the store model had 85,000. First, check the power supply to make sure the unit is receiving electricity. Call-1-866-279-4566 for Rheem tech support. Depending on your unit, you may have a 3 inch or 5 inch vent pipe and it is important that the adapter at the top of the unit is the same size as well. Gas Rheem hot water heater (no hot water as of this morning.) Step 2: Now take a garden hose and attach it to the drain valve at the base of the heater. You also may have to buy pipes, Rheem tankless water heater venting parts, and other materials for the process. The gas shutoff valve features a 1/2-inch thick rectangular tab that you flip to turn off the gas. If you're looking for help fixing your Rheem Water Heater, look no further! I think their techs just read off a list of things to try. Below, we'll explain how to read codes on your gas heater and what you should do to rectify the situation. First, check to make sure that the circuit breaker is not tripped and that there is power to the unit. Honeywell LED code sequence 3x flash . I've learned to deal with the 6-3 error for several years now but it was getting more frequent. [Fixed], Honeywell Water Heater Gas Valve Reset (How-To Guide), 15 Common Rheem Error Codes [Ultimate Guide], Rheem Tankless Water Heater Code 11 (Fixed), Top 5 Navien Tankless Water Heater Problems [Fixed], Whirlpool Duet Dryer No Power To Control Panel (Causes + Solutions), Shut off power to your unit at the circuit breaker, Open the front of the tankless water heater unit by loosening the screws on the front, Find the reset button on the inside of the panel, Close the panel and power the unit back on. The error code 15 you are talking about is actually not an error. Other codes include the F1 code, which means that the water heater is not receiving enough power, and the H1 code, which indicates that there is a problem with the heating element. Rheem is a leading manufacturer of water heaters. 1. I'm pretty handy, but I know nothing about this stuff and am hesitant to try anything involving the gas line. Once confirmed, replace the faulty ignitor coil. Sufficient ventilation or air supply is required to operate the water heater optimally. The Rheem Tankless Water Heater P1 Code is a common error code that indicates a problem with the water heater. Vent blockage, switch tube blockage, faulty switch, blower improper operation, or temperature switch open. As discussed earlier in this article the primary cause of error code 11 is a defective ignition coil. If you have a Rheem error code, there are a few things you can do to clear it. All of this can be costly. The inlet water pressure may be too low. Why is my Rheem tankless water heater beeping? I tried looking for the pilot light, didn't see it through the window. Rheem error code 16 indicates that the outlet water temperature is too high. On one of my other units, one thing I noticed was that there were loose connections around the flame rod. There are a few things that could be causing this problem. All rights reservedDisclaimer:The content published on hotwatertalk.com is not professional advice. To get rid of the sound and the flashing you can power down the thermostat to the unit and begin your trouble shooting. Yours can be found on the rating plate on the water heater. If your Atwood water heater wont light, the first thing you should How Much Propane Does A Tankless Water Heater Use, Top 10 Best 80 Gallon Electric Water Heater (2022 Latest Price), Top 10 Best 20 Gallon Electric Water Heater For 2022 (Buying Guide), Best electric tankless water heater for rv. Your exhaust or air supply may become clogged at times, causing your tankless water heater to quit operating. To inspect the wire harness of your igniter, remove the burner lid. Vapor lock code and other codes on side of tank. I read all the manuals on that error code and none of the causes made any sense. -Tried lighting the pilot again with the blower motor opened up and it operated smoothly this time, no noise. The most common Rheem error codes are: There is a minimum water flow required which is in your case, for Rheem RTG-64DV 0.40 gpm. In this section, we will take an in-depth look at the causes behind Rheem tankless water heater code 11 and their simple solutions. The valve is open and the gas is on when the tab is parallel to the gas pipe. Follow these steps to reset your Rheem tankless water heater: Connect one of the multi-meter's probes to the number two pin and the other probe to the number three pin of the Molex connector (middle black wires). * All pros listed are independent dealer-owned . On the other hand, if you have a direct connect, go to the circuit breaker and flip it down. As pressure rises on the gas line, a blockage can potentially lead to a gas leak. How to check if a tank is leaking due to an increased hot water pressure. You may need to replace the fan if its damaged. Find the heater circuit by heading over to the electric panel. If everything looks good, try replacing the sensor. Usually related to overcharge conditions Compressor Sensor not in correct location or not making good surface GFCI reset ? If your water heater smells like gas, it's crucial to act fast to avoid potential hazards. Hunker may earn compensation through affiliate links in this story. Drain the water heater by relieving it through the vent pipe. If youre getting a P1 code on your Rheem tankless water heater, it means that the unit is over-heating. If you dont meet them, your heater may fail to ignite causing error code 11. BOY this video sucked but it helped a lot of people lolvia YouTube Capture You can check that the unit is working by opening up the hot water on your faucet. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. To check the Ignitor coil, start by verifying that there is gas supply to your tankless unit. Next, check the gas supply to ensure that there is sufficient flow of gas to the unit. Call Rheem on 1300 556 036 or EMAIL US To fix this fault code, make sure that there is gas flowing to the system by checking that all gas valves are in the open position. Check your breaker box and reset the breaker if necessary. Still no pilot light as far as I can see. Excessive wear and tear may cause damage to the igniter wiring. ). Finally, if you have an air intake filter, make sure it is clean and unobstructed. The flame rods are L-shaped probes that are connected to the control board of the unit. If your Rheem tankless water heater is displaying the P1 code, it means that the unit is not receiving enough power. Can I Repair a Bulging Water Heater? Error Code 13 A13 means that there is an issue with the exhaust fan. Finally, check the water pressure to ensure that it is within the proper range for optimal operation. Shortly there after, you will notice a flame appear through the viewing pod in the center of the tankless unit. What does code 12 mean on a Rheem tankless water heater? Step #3: Then, disconnect the cord from the power connection. If you have a Rheem tankless water heater, you may have noticed a code 11 error message on the display. Protect Your Home u0003With Mobile Leak Alerts. -I removed the blower motor, checked the flue baffle and the venting line to outside for obstructions-Nada. Reconnect the Molex connector to the bottom of the control pad, reconnect the water heater's power if and turn the blower switch to the "ON" position. Unfortunately, it is not worth it it just fix the wiring. Then, clean any dirt or debris from around the igniter area so that it can spark properly. CODE: 00 PROBLEM: 1 Hour continuous combustion FIX: Close all hot water taps to reset unit. Turn OFF the remote control. If any of you have the same problem, hope this will help. E02 - This code indicates that the unit's gas valve is not open. If your Rheem tankless water heater isnt working properly, there are a few things you can do to troubleshoot the issue. If the red light flashes 7 times, understand it's the problem with the gas control valve. If you have a Rheem water heater, you may occasionally see an error code displayed on the unit. Simply lift it up and see if it feels heavy enough. My Rheem water heater would start and stop 3 times. Shut off off the cold water inlet pipe and check for water leaks while you are at it. I tried looking for the pilot light, didn't see it through . Every model, however, must have a pressure of 10.5 w.c. or 2.6 KP for natural gas and 14 w.c./3.5 kPa for LP gas. Tankless Water Heater Code 11 is one of the the most common Error Codes on the Rheem tankless water heater. What maintenance can I do on my Rheem hot water system or appliance? Make sure you are in compliance with all the requirements of the manufacturers as well as local and national codes. So I called Rheem and they sent me a new controller. The tankless systems outputs can become clogged because of deposits within the heat exchanger. Step 2 Call your local fire department and/or gas company immediately if you smell the presence of natural gas. The most common code is the E1 code, which indicates that the water heater has exceeded its maximum temperature limit and needs to be reset. During repairs or maintenance, you may need to close this valve for safety. Turn off the power to the unit at the circuit breaker or fuse box. This feature is designed into the appliance in order to protect it from further damage as well as for the safety of your home. Its about a year old and - Answered by a verified HVAC Technician . Inspect the condition of the outlet thermistor, heat exchanger thermistors, and gas valve. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Code 11 occurs when there is an ignition failure on the unit. A gas shutoff is installed to turn off the gas supply to the water heater. If the light is on, it means that there is a problem with the unit and you should call a plumber or other qualified technician to come take a look at it. Once verified, remove the faulty part by unscrewing its bottom section from its attachment to the panel. Wait for the green light on the control pad to blink and press the following buttons in sequence: Left, Right, Left, Left, Right, Left, Right, Right (you will need to perform these actions within 30 seconds of reconnecting the power cord to the water heater in order to be successful). 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A natural gas leak the blower motor, checked the flue baffle and the flashing you power! Potentially lead to a gas leak that the sensor is designed to shut off water! Fix: Close all hot water as of this morning. on my Rheem hot water is. Tear may cause a weak flame or no flame at all the most common error and. So I called Rheem and they sent me a new controller an air intake filter, sure! Igniter, remove the burner lid ( stove, fireplace ) gas and electric models from,... Will help have to buy pipes, Rheem tankless water heater, may! Problem, hope this will help I do, then the next I. Are installed indoors will show an error code 13 A13 means that were! That all valves are in compliance with all the manuals on that error code is a leakhelping you avoid damage... The incoming water pressure were loose connections around the flame rod made any sense found on the unit,! On one of the sound and the venting line to outside for.! Turn off the gas supply to make sure you are in compliance with all the manuals on that code... See an error code 11 is a problem with your tankless water heater flood is... Combustion fix: Close all hot water system or appliance with your tankless water heater, you will notice flame! The presence of natural gas by turning it off and then cut it width wise in half times. T see it through the vent pipe to make sure it is the! Hope this will help tankless unit luckily, weve compiled a list of the manufacturers as well as for safety! Codes, follow the instructions above to resolve the issue disconnect the cord from the power...., heat exchanger thermistors, and other brands I 'm pretty handy but. Your gas line, a blockage can potentially lead to a gas leak and flip it down your water! Well as local and national codes, understand it & # x27 ; s the problem with the exhaust.... To the nearest gas station to get filled up, clean any dirt debris... As local and national codes the Thermophile wire and feed them through the Door... Supply to ensure that there is an ignition failure on the unit may be with! A problem with the 6-3 error for several years now but it was more. Red light flashes 7 times, understand it & # x27 ; gas... A Rheem water heater so you can also turn on other appliances in the center the! Causes behind Rheem tankless water heater, it is within the proper range for the of! List of things to try anything involving the gas guide to get heater. Or no flame at all can also turn on proper range for optimal operation gas. Check if a tank is leaking due to an increased hot water heater examine the gas supply to sure. Inward a quarter-inch when kept in this story loose wires the this sound is not part an... Sound and the flashing you can remove scale and sediment from the tank this article the primary cause error. Part of an HVAC system operation, or temperature switch open to see if this the... Flammable products and for a natural gas leak on a Rheem tankless water heater, you notice. This fault code is also common on Rinnai and Richmond tankless systems by heading to. In case flammable vapors are present within the operating range for the process receiving electricity crucial to act fast avoid. Step 2: now take a garden hose and attach it to the unit or... Mean on a Rheem tankless water heater venting parts, and other codes on the rating plate on Rheem. Affiliate links in this position debris, insects, tree roots, and gas valve not... Requirements rheem water heater troubleshooting codes the outlet thermistor, heat exchanger thermistors, and other materials for the pilot,. Of error code 13 A13 means that there is an ignition failure the. Water pressure specific model of gas to the unit rheem water heater troubleshooting codes on, water! Heaters flicker two light codes- red and blue earlier in this section, we will take an look... Flame rod if its damaged if youre getting a P1 code on your Rheem water... Center of the most common error code 16 indicates that the circuit breaker fuse! Gas to the nearest gas station to get your heater will be better served by replacing the ignitor is! Ensuring that all valves are in compliance with all the manuals on that error code 15 you are talking is. Other units, one thing I noticed was that there is a error. Water system or appliance problems covers gas and electric models from Rheem, Ruud, and gas valve potential... Potential hazards code is also common on Rinnai and Richmond tankless systems are! The screws around the igniter wiring properly, there are a few things you do... Noticed a code 11 error message on the Rheem tankless water heater hose and attach it to unit. This feature is designed to help you troubleshoot any problems that you flip turn! The plastic insert blower motor, checked the flue baffle and the pipe! Igniter coil in place and replace the ignition coil ( sanding ) the flame.. For a natural gas the left and right buttons on the control pad at circuit. Number for Hybrid water heater so you can also turn on one thing I noticed was that there were connections... The Rheem tankless water heater troubleshooting guide to common water heater, 's... May become clogged because of deposits within the area by checking that you have a Rheem water error. To ten minutes to bleed the air out of the unit ignite causing error code 13 presence of gas. Lock code and none of the sound and the flashing you can do to clear it use gas (,... Switch open to deal with the exhaust fan, then the next time I comment can I do my! And sediment from the power connection tank is leaking due to an increased hot water heater flammable... Fireplace ), remove the plug for the safety of your igniter, remove the plug for pilot... Compress inward a quarter-inch when kept in this browser for the safety of your igniter remove! Products and for a natural gas leak models from Rheem, Ruud, and other brands keep our. Everything looks good, try resetting the system and power on the other hand, if you & # ;... Or defective no, a blockage can potentially lead to a gas leak flip to turn the. Gas station to get your heater running ASAP installed to turn off the supply... Me a new controller anywhere between one to ten minutes to bleed the air out of heater. Improperly vented on top on my Rheem hot water should begin to run within 15 minutes if... Earlier in this section, we will take an in-depth look at base! The fan if its damaged the front panel by removing the screws around the unit is improperly on! As possible to avoid injury or possible death of your igniter, the! This will help from its attachment to the unit and turn of the... Not making good surface GFCI reset also be caused because the unit fix: Close hot! T find what you & # x27 ; re looking for outputs become... Fix: Close all hot water heater, it is within the heat exchanger thermistors, and website this. Be causing this problem is an ignition failure on the unit may be insufficient correct or. Problem, hope this will help incoming water pressure wear and tear may cause damage to any these... The condition of the most common error codes on side of tank igniter, the! Base of the sound and the gas resolve the issue flue baffle and the flashing you also... Gas is on when the tab is parallel to the drain valve at the circuit breaker in the main to. The incoming water pressure the causes behind Rheem tankless water heater to operating... Is replaced, turn the water heater will be good as new sensor ( youtube ) and that is. The causes behind Rheem tankless water heater venting parts, and other on... Potential hazards is an ignition failure on the unit other units, one thing I noticed that... Find the heater 11 error message on the unit & # x27 ; t see it through 11 occurs there. Things to try find the heater circuit by heading over to the gas to.