If there isn't a problem with the power, try unplugging the unit for 10 seconds before plugging it back in. Open the Nest app > Tap on your Nest Cam feed > Tap once on the live feed above the Nest Cam's timeline > Tap on the settings cog in the top right corner > Tap on 'Add Google Assistant' > Select 'Get Started'. How do I add my outdoor Nest camera with only the serial number when the app only has the option for the six digit key? If youre receiving a black and white picture, its possible that the night vision setting is set to always on. Change the night vision to auto, and the camera will stream full color video in adequate lighting. BTW, the reason I'm doing a manual configuration instead of using the QR code is because the QR code reader fails with this error: "Error! Finally, you can go to Settings > Quality and Bandwidth, and set the video to a lower quality. Go to the Recommended Answer. You can also choose whether you want to share the nest cam feed with other people. Craig Lloyd is a smarthome expert with nearly ten years of professional writing experience. Then hit "next" and proceed to setup. How do set up my nest camera with just the serial number? Please let us know as we would be happy to answer any questions you may have. The Nest Cam is an easy-to-use security camera that plugs into any outlet and connects directly to yourWi-Fi so that you can keep tabs on your home, no matter where you are. Were sorry that wasnt clear from the get go, and were happy to help get you up and running in the Home app. absolute SHIT app, i have 15 cameras in my nest app, just added 1 more and it doesnt show, wtf, the home app is as ugly as it is useless! Same issue for nest cam. Electronic interference from other wireless networks, devices such as microwave ovens, or game consoles can occasionally cause the signal to be interrupted. I already set up my outdoor nest cam and I now want to change my wifi password. You can tap Find the code or Show me how, and the app will show you where the serial is located on your product. The cheapest option offers 30 days of video event history, but no video history, while the Nest Aware Plus offers 60 days video event history and 10-days of video history. Depending on which camera model you have,use either the Google Home app or Nest app to set it up. If anyone reads this dont buy a Google camera anymore when they were Dropcams they worked perfectly. Open the Nest app > Tap on your Nest Cam feed > Tap on People at the bottom of the screen. Having same issue with the nest learning thermostat, how is there no response to this!!!!!???? Youre now good to go. When on, you can schedule when you want the Nest Cam to turn off and it's possible to schedule multiple times for each day. For example the first half of the serial number of the wired version is 06CA01AC and the next four numbers afterwards are week and year manufactured, so that 0617 means February 2017. . Picture thats tinted pink, purple, or blue can indicate that your camera is outside the preferred temperature zone, and is either too hot or too cold. and one of our certified technicians will come to you to install your Nest cam with no fuss or hassle for fast, expert installation whenever you like. 5. Regarding your attempt to install your camera, this seems to be your first post in this long thread on thermostat installation, so there does not seem to be anything you've indicated yet in this "most painful process". I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration. As stated before. We dont just deliver convenience we also stand by the quality of our parts and labor, so each installation comes backed by our 90-day guarantee. Thanks for your help here, JT!Best regards,Brad. Any way I can look it up with other serial numb (Nest Thermostat, E, or Learning)- Are you receiving a specific error message on the Google Home app, the Nest app, or your thermostat's display?- Are you the original account owner of this thermostat, or rent/own a home with a Nest Thermostat installed?I look forward to your reply. By submitting your email, you agree to the Terms of Use and Privacy Policy. Select "Add a new device" 4. The designs, features, and operation have all evolved to increase the cleaning power and convenience, but when your washing machine wont spin, it can create a major problem. Setup Cam Wired Will Not Setup (Serial Number). To set up, the app takes you through the steps. Disclaimer: This thread was migrated from our previous version of the Google Nest Community. Tip: If you have a hard time reading your Nest product's entry key or serial number, take a picture with your phone's camera. He enjoys breaking down complex topics and explaining them in interesting ways. Here are some common issues and solutions that can be performed before or after your Nest cam setup. We select and review products independently. Youneed to scan the code on your camera to connect it to the app. Handy is a platform for home services that connects individuals to professional installation partners, including OnTech, who will install your Google Nest Products. At this time, I'll go ahead and lock this thread. Open the Nest app > Tap on your Nest Cam feed > Tap on 'People' at the bottom of the screen. Check the firewall settings on your network and allow access to the Nest cam, if need be. Some phone cameras cant focus as well as others at close distances, so you may have to hold your phone a bit further away. Make sure its level with the surface that the code is printed on. Use the Google Home app to set up the following Nest cameras: Use the Nest app to set up the following Nest cameras: Choose the instructions that match the app you useto set up your camera. Open the Nest app > Tap on your Nest Cam feed > Tap once on the live feed above the Nest Cam's timeline > Tap on the settings cog in the top right corner > Scroll down to 'Where' in the 'About' section > Choose the room your Nest Cam is in. While outdoor cameras are built to work outside of your home, extreme hot or cold temperatures can affect things like the video quality. has your one been fixed yet? yes, thanks for the follow-up.I got the new Nest Cam going using the Google Home iPhone Appand I added another new Nest Cam to my house exterior - both, along with the older Nest Cams - all of them Google Home app. , As soon as I created a new "fake" room. Patterns on a tablecloth, rug or wall can sometimes confuse your cameras auto-focus feature and prevent the code from scanning. It allows me to put in the six digit.entry but when it comes to the last four of the serial no nowhere to type it in I have the thermostat with the heat link used to work okay but since w.e have returned from a long stretch away and had the power off it appears to have lost it all have manually programmed the stat okay it just getting the app set up. If you want to place it outdoors, buy theoutdoor versioninstead. But, not only the 3rd Tier support at Nest knew that, and the lower tier support tried to say the 10 years is from the date of first power on, but that's . If you havent already, place your Nest Cam where you want it and use the included cable and adapter to plug it into a nearby outlet. For the Indoor Nest Cam (Wired) the QR Code is on a removable sticker affixed to the front of the camera, and the 6-character setup code is imprinted under the base of the . Commercial_Try_6686 2 yr. ago. Yes can install to nest but can't voice control. You can choose to do this now or leave it for a later time. Depending on where you have positioned your Nest Cam, or how you have mounted it, you may need to turn your video 180-degrees. Who'd have thought trying to connect one goggle product to another would prove so problomatic@. He is fascinated by home appliances and how they work. Once linked, you'll be able to ask Google Assistant to stream the view from your Nest Cam at any given time on your Nest Hub or Nest Hub Max. Open the Nest app > Tap on your Nest Cam feed > Tap on People at the bottom of the screen > Tap on 'See who your camera already knows' > Tap on the square thumbnail of the familiar face you want to remove > Tap on 'Forget this face' > Tap Remove. Some features, including mobile notifications, remote control, video streaming, and video recording, require working internet and Wi-Fi. 6 digit code on camera is faded . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This screen also appears after you have told Nest if you know or don't know any new faces it has seen. Its not a thermostat its a camera. Connect your Nest Thermostats, Nest Cams, Nest Doorbell, or Nest devices and add Nest Aware to one or more devices. They just ignore you. When you install the Nest Learning Thermostat in the Google Nest app, it is supposed to AUTOMATICALLY appear in the Google Home app, provided that you're logging into both apps with the same Google (gmail) Account and have assigned the thermostat to a "room". Each time I get as far as the page that says 'Choose the last 4 digits of your camera's serial number' - but cannot get any further. We're sorry to hear about your setup issues! The camera lost its Wi-Fi connection. You can choose not to set it up right now (you can do so later on). You get a message or status in the app that tellsyou there isnt enough power. Cant continue setup as a result. Tip: If you have a hard time reading your Nest products entry key or serial number, take a picture with your phones camera. Tell us more and well help you get there. Signs that your camera doesn't getenough power include the following: Here are some things you can do to try to fix the issue: If your camera has video delays or lag, its usually a sign that the Wi-Fi connection is weak. If its shaking too much, your phones camera can have trouble focusing. Start here if you have a new Google Nest camera, or if you removed your camera from theapp and want to add it back. Add your camera to the app with the QR code. So what are we supposed to do? Which I indicated at the start of this most painful process. Choose from the list of locations in your house where your Nest Cam will be set up. Instead, you'll need to sign into your Nest account on the Nest website - www.home.nest.com- and manage your subscription from there. Open the Nest app > Tap on your Nest Cam feed > Tap on People at the bottom of the screen > Tap on 'See who your camera already knows' > Tap on the familiar face you want to edit the image library of > Press 'Select' in the top right corner of your screen > Select the images you want to delete > Press 'Remove' to clear them from the library. Manually I don't remember it. Have tried setting up new Nest Cam Indoor device using entering six digit code manually, because QR code was thrown away with box after mounting in first home. Click here to get 5% off your first service with us. Camera is weather resistant. Status of the camera is green dosent show any other . By Home appliances and how they work Nest devices and add Nest Aware to one more... And how they work nearly ten years of professional writing experience previous version of the Google Home or. 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